Question 1

Is WTW a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at WTW have rated their employer with 3.9 out of 5 stars in 58 Glassdoor reviews. This is an average score with the overall rating of WTW employees being 3.9 out of 5 stars. Search open Customer Service Representative CSR Jobs at WTW now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at WTW.

Question 2

Does WTW pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at WTW with 3.7 out of 5 stars based on 58 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at WTW.

Question 3

How happy are Customer Service Representative CSR professionals working at WTW?

Accepted Answer

77% of Customer Service Representative CSR employees at WTW would recommend their employer to a friend. This rating has increased by 35% in the past 12 months. Customer Service Representative CSR professionals have also rated WTW with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at WTW?

Accepted Answer

Analyst (405), Actuarial Analyst (276), Senior Associate (235), Consultant (198), Director (195), Associate (182), Customer Service Representative (158), Business Analyst (148), Associate Director (131), Senior Analyst (131), Senior Consultant (124), Lead Associate (123), Intern (107), Senior Advisor (99), Customer Service Representative (CSR) (86)

Question 5

What are the pros of working at WTW according to real employee reviews?

Accepted Answer

"Great people and very knowledgeable" ((in 779 reviews)); "Some good benefits including private health care and the ability to pick and chose your flex benefits." ((in 494 reviews)); "It's a great company to gain experience and have good work / life balance." ((in 480 reviews)); "only job satisfaction and great colleagues (not boss)" ((in 386 reviews)); "Great teams to work with and seniors are very transparent." ((in 211 reviews))

Question 6

What are the cons of working at WTW according to real employee reviews?

Accepted Answer

"Management is poor in terms of communicating to employees leading to lack of team moral and motivation." ((in 297 reviews)); "I am busy on very heavy job but get very low salary increase every year." ((in 257 reviews)); "Long hours (I'm writing this parenthesis because Glassdoor requires at least 20 words on this comment)" ((in 156 reviews)); "No training which can be difficult for those who do not prefer "trial by fire" technique" ((in 132 reviews)); "work experience is directly related to your direct manager" ((in 118 reviews))

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