Walser reviews

4.1

82% would recommend to a friend

(321 total reviews)
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Andrew Walser

87% approve of CEO

67% positive business outlook

Walser has an employee rating of 4.1 out of 5 stars, based on 321 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Walser employee rating is 21% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

321 reviews
1.0
Apr 1, 2019

Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

can basically set your own schedule

Cons

not treated well by management or peers. Pay is decent but not what you should get. only way to advance is if you know someone.

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Walser Response
7y
Our goal in every interaction at Walser is to live by our Core Values--doing the right thing by people is at the center of who we are. Occasionally we may find ourselves with a situation that feels “less” than that. Talking through these things—leaders and employees together-- is a skill that most companies work to perfect - we are no different. As leaders we cannot correct what we don’t know about. For those who currently work with us and for who may be interested in working with us, please know we embrace this type of feedback and truly are striving to create a place where employees can share their perspectives, where we can change for the better, and employees are inspired to do great things. This year we will engage in several real-time employee engagement surveys, new hire surveys, and exit interviews to insure we are solely focused on improving engagement.
2.0
Mar 1, 2018

Too many chiefs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay. That’s really all I’ve got, but I have to fill space, so I’m just going to keep typing

Cons

Upper- and middle-management don’t listen to seasoned employees about why business is hurting. Managers routinely change time records of employees to stay avoid paying overtime. I currently have TEN bosses. HR and upper management do nothing about middle managers bullying employees. Deceptive policies and practices have cost the business relationships with wholesale customers; management blames it on staff. It goes on and on. Don’t believe the fake reviews. This is a sinking ship.

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Walser Response
8y
Thank you for your feedback, appreciate your honesty. We take allegations of bullying and changing of time cards seriously and will address this immediately. We have been dedicating additional resources to our Wichita campus recently to help strengthen our marketing, inventory and pricing strategies. Our goal is improve our brand awareness and give our sales employees the best opportunity to be successful. We are still working through how to best leverage these resources which may seem confusing and frustrating at times. We would ask for your patience as we work through these growth challenges. We would love to hear from all employees about ways to improve our business or culture, I’m sorry you feel we are not doing a very good job of this. Rachel Amick is the HR Manager onsite at our Wichita campus. Both her and I would love to discuss this feedback or any other feedback you would like to provide. Candice Crane Chief People Officer
1.0
Oct 5, 2020

Could be so much better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are looking for some industry training and short term employment they can provide that for you.

Cons

Company creates the image of caring for employees through virtue signaling special interest groups and engagement survey. However, You can be demoted or fired at any moment often without explanation. When Covid-19 hit they terminated a large amount of their workforce without thought to the results on the employee. While other auto industry companies were doing reduced hours and one week on one week off plans Walser did mass layoffs. There appeared to be no strategic planning to their decisions only panic. During this time of Covid19 they seem to have been hugely profitable and even purchased an additional dealership in the Chicago area. They have been slow to call back employees and in at least one case rehired new staff at half the pay by reclassifying their job. Upper Management is disconnected from employees and really only care about bottom line. This company used to be so much better. There has been a definite change in focus and company goals. They are expanding in markets by adding dealerships at the cost of employees and moral. If you are single and plan on being there a short time before moving on it may be a good place to build experience. If you are looking for advancement or any type of job security I suggest looking elsewhere.

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Walser Response
5y
Thank you for reaching out to us. We always appreciate the opportunity to address these comments directly through conversation and encourage you to contact our Chief Human Resources Officer Sherry Schultz (sshultz@walser.com) at any time. The onset of COVID-19 presented real and critical challenges to Walser and all businesses in our community. Despite this reality, Walser has managed to maintain its status as an essential business to keep our employees working while nearly restoring original staffing levels to nearly that of January 2020; in addition, we've worked hard to ensure restorative pay and scheduling. It is our continual goal to show transparency and alignment on company safety protocols and key business strategies, which is why we've deployed our second annual employee engagement survey in addition to frequent video, email, and text messages from our CEO and senior management team throughout 2020. Despite the difficulties of this pandemic, we continue to stay the course on critical diversity, inclusion, and belonging initiatives within our company including Women of Walser, Drive With Pride, and Mosaic. We believe that encouraging employees to bring their whole selves to work is critical to our core values and we will not compromise on that. We'd love to speak directly with you and highly encourage you to reach out to Sherry anytime. Thank you again for sharing this feedback--employee input, past and present, is how we continue to grow and evolve as leaders and a company.
Viewing 4 - 6 of 321 Reviews

Glassdoor has 327 Walser reviews submitted anonymously by Walser employees. Read employee reviews and ratings on Glassdoor to decide if Walser is right for you.