Wawa Shift Manager/Customer Service Associate reviews

4.0

88% would recommend to a friend

(110 total reviews)
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Chris Gheysens

81% approve of CEO

50% positive business outlook

Shift Manager/Customer Service Associate employees have rated Wawa with 4.0 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Shift Manager/Customer Service Associate professionals have a good working experience there. Wawa is rated in line with the average (within 1 standard deviation) by Shift Manager/Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

110 reviews
3.0
Aug 1, 2012
Recommend
CEO approval
Business Outlook

Pros

The managers actually care for you as a person, and will connect at a personal level instead of strictly business. Certain locations can be very busy, while others can be low volume. Your hours can be very flexible, you can basically get what you need. Good pay, definitely above average. Promotes from the inside.

Cons

Again, some locations can be very busy, and this can be stressful work. Usually understaffed for how much work there is to be done. Co-workers can do little amounts of work and still get away with having their job. Attendance policy is too light, co-workers can get away with calling out 4 hours beforehand and not getting punished for doing so. Managers often do busy work. Managers can also develop a sense of favoritism, thus giving more optimal working hours to people who may not deserve it.

Viewing 103 - 105 of 110 Reviews

Glassdoor has 4,669 Wawa reviews submitted anonymously by Wawa employees. Read employee reviews and ratings on Glassdoor to decide if Wawa is right for you.