Wawa Shift Manager/Customer Service Associate reviews

4.0

88% would recommend to a friend

(110 total reviews)
avatar

Chris Gheysens

81% approve of CEO

50% positive business outlook

Shift Manager/Customer Service Associate employees have rated Wawa with 4.0 out of 5 stars, based on 110 company reviews on Glassdoor. This indicates that most Shift Manager/Customer Service Associate professionals have a good working experience there. Wawa is rated in line with the average (within 1 standard deviation) by Shift Manager/Customer Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

110 reviews
4.0
Jul 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Early management depending on work ethic Manager/GM will reward and support good workers Management courses are long but very informative

Cons

Other workers might slack and, mangers will look/depend on the stronger workers May feel overworked for they pay, depending on your pay

5.0
May 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Benefits Very flexible hours, always willing to work around your needs. Paid time off, even for associates. Very good management, always makes you feel like an important part of team.

Cons

High-stress job in higher volume stores.

2.0
Nov 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Ok as a part time job.

Cons

Wawa offers benefits if you work 34.5 hours per week, but will make sure you are never scheduled enough hours to actually qualify for benefits. The only people at my store that get enough hours for benefits are friends of the managers. The company is geared towards teenagers, because the company wants to avoid paying benefits to adults. It sounds like a lot of reviews on here are writtenn by management, who are the only employees that can actually make a living. My advice to any adult would be to not work here for more than one year. Beyond that it is an ok part time job, but will never amount to much else. Promotions are elusive. I have a bachelor's degree but have seen GED's promoted to managerment. I have been here for two years, and am currently seeking another job, because Wawa is essentially not realistic in the long run. Might be ok for someone who is married and not a primary breadwinner, or as a part time job, but will never amount to much else. In the end the only things that matter are being able to support yourself, or at least qualify for benefits, in my district that is not possible.

Viewing 106 - 108 of 110 Reviews

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