Waystar reviews

4.2

85% would recommend to a friend

(138 total reviews)

Matt Hawkins

91% approve of CEO

80% positive business outlook

Reviews by job title

138 reviews

Reviews about "Compensation"

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4.0
Aug 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company, pay is decent

Cons

No one knows anything outside of their niche area leading to all sorts of misinformation being given to clients who become angry, rightfully so. So much incompetence in the support groups. Not enough pay to be mostly in office job

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Waystar Response
7mo
Cross-functional collaboration and clear communication remain central priorities as we look ahead at how to make Waystar an even better place to work and to deliver exceptional experiences for our clients. Being in the office helps support these goals by creating space for connection and partnership. We encourage you to continue working with your leader on ways to grow within your role and strengthen the impact you have on your team and beyond. Thank you for your feedback, and please continue to provide input through our bi-annual engagement surveys.
4.0
Aug 7, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

High Ceiling if you exceed quota.

Cons

Low base and payout structure.

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Waystar Response
7mo
We leverage salary analysis, market data, and engagement survey feedback to evaluate our total rewards packages to ensure they meet the needs of our team members. Please partner with your leader to develop an action plan that helps support your goals. Thank you for your feedback.
4.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company that cares about employees.

Cons

Pay is not competitive and does not increase with cost of living.

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Waystar Response
7mo
We care about creating a positive experience for our team – we appreciate the recognition! We leverage salary benchmarking, market insights, and a comprehensive benefits package to support the needs of our team members. Thank you for the feedback!
Viewing 22 - 24 of 138 Reviews

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