XiFin reviews

3.3

51% would recommend to a friend

(210 total reviews)
avatar

Lâle White

55% approve of CEO

41% positive business outlook

XiFin has an employee rating of 3.3 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The XiFin employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210 reviews
1.0
Mar 23, 2014

Poor Leadership

Recommend
CEO approval
Business Outlook

Pros

Healthcare benefits are good. Stock options, if available, can be generous, depending on when they vest.

Cons

XIFIN has a longstanding reputation for treating employees poorly. The implementations group and technical implementations group are in complete chaos at the time of this writing. Nearly every implementation coordinator and technical implementation specialist has less than a year of experience. Turnover is quite high and morale is quite low. Extensive overtime is expected, but not rewarded, nor even acknowledged. Staff are regularly criticized at the drop of a hat by management and coworkers alike - both privately and in front of customers. However, alliances can be made if loyalty is proven to a select few of the most tenured staff. choose carefully.

3.0
Dec 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Small enough that management tries to listen to worker bees. There is a honest effort to keep in worker's input on company. But, like all companies, people who are not considered "essential" are not listened to as much as the people in the all important positions. Overall much better than most small companies.

Cons

This place is horrible when it comes to Holidays and time off. This year (2011) we are not getting a single day off for Christmas. The boss says we have Sunday off already, and we do not have to come in Sunday. No holiday Monday! No holiday Friday! Even E Scrooge let his employees off on Sunday, and still gave a least one day off for Christmas. This is not a religious thing. It is an American day to spend time with your friends and family. We are not an critical store, fire dept, or eating establishment. How much would it hurt the company to give us a day off for Christmas? All we get is 4th of July, Labor day, Thanksgiving Day (the Thursday only - never a 4 day weekend), and normally New Years Day and Christmas day. This year we do not even get a day off for New Years Day ("you get Sunday already"), and we do not get a day off for Christmas Day. Before this, I was so proud I worked for this company, I used to think this company really cared. I cannot believe they are being so stingy, and petty.

3.0
Jun 2, 2020

Mixed Review

Recommend
CEO approval
Business Outlook

Pros

It is a maturing company which gives it a great mix of pros of a smaller company and the cons of a larger company. > Operated by small teams: There is always something to do! There is a lot of opportunity to be involved in different projects. > Top of their Market: XIFIN is doing really well in its industry, seems to be a very stable company on track for growth, even in these COVID times. > Room for Improvement: Many processes and implemented technology like the company is still maturing. I can tell that in the early days of the company the didn't foresee where it would be today... This has led to some design & implementation of tech, and issues. - If you enjoy continuous business process improvement, or just "fixing things" this is the job for you. > Great Co-Workers! People here are very friendly, relaxed, and always willing to help. Feels like an older crowed with a lot of "new blood" coming. >Managers: I really respect my immediate management, they are natural leaders with a wealth of knowlege. I feel as though they are always looking out for our teams best interest and can be trusted.

Cons

> Upper Management: Lacking fundamental leadership. As an employee seems that upper M.s decisions are contradictionary and nonsensical. One day the want to go left, then then the next, its full right. >Tribal Knowledge: Everything here is learned, and understood by tribal knowlege. There is very little to no documentation, SOPs, ect. This creates a lot of problems between teams, as updates happen to the system, and there are no announcements or documentation. If you want to learn anything about a system in particular, someone who knows about it has to teach and show you. This means if you are a new hire, get ready for a fun few months.... >Management Loves ... More Management: Every team seems like they are completely overwhelmed with work right now. I would say that if every team had an unlimited budget (Or just a larger budget) they would all hire 3 more employees to help out. Yet, everywhere I hear, Management believes the solution to the problem is adding in a new layer of management.... (Hint hint, the solution to leadership isn't more leaders) >401k Vesting: 5 Year "Vesting" - If you don't know what that means I would google it. Basically you don't get your full 401k untill 5 years at the company.... >COVID: Handling of COVID has mixed reviews from me. Obviously hindsight is 2020, and I don't mean to nitpick decisions... but there were some mistakes. - As a tech company, many of our teams were able to transition to fully remote with no reduction in productivity. Myself and my team thought we did a really good job WFH, and thought it would be a long term solution. 4 Weeks in we were told to come back into the office... and the best reason why (I got directly from the CEO) was for "security" reasons.... Yet we've always had some team members working remote full time. Its painfully obvious that Upper Management just isn't with the times and does not trust its employees to work remotely. To me I see this as upper management yet again making a decision to go left, then halfway through, changing to right. - Covid Testing: A great Pro, which turned Con for me, was last week we were given free COVID test and Antibody test! Such a great idea and I am very thankful that they were able to provide this. The Con its the timing and implementation. If upper management knew they were going to test everyone, why didn't they wait two weeks and test everyone before they came back to the office? Again, a bad decision that I believe results in a less safe work environment for it's employees for a minimal gain in productivity. I don't think this was the concousl

Viewing 34 - 36 of 210 Reviews

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