Pros
There is a very positive culture. The other reviewers are not lying about that. But they are exaggerating it. (see comments below) The people who work there are very friendly and diverse, which is a very rare find in the South. Promotes from within on a regular basis.
Cons
Statements and Recovery Departments: The "positive" culture that other reviews on here talk about is greatly exaggerated. Maybe other departments get to experience it more, but definitely not with the grunt workers of recovery and statements. There is zero work-family balance, at least under the current management. While they offer you decent bonuses when you met your goals, the Audit Advisers do everything in their power to make sure THEY get the bonus, underlings be damned. Without the bonuses, the compensation is not much. Health insurance is almost as much (or more!) than you can get it through the Marketplace.