eClinicalWorks reviews

3.6

71% would recommend to a friend

(1,997 total reviews)
avatar

Girish Kumar Navani

83% approve of CEO

69% positive business outlook

eClinicalWorks has an employee rating of 3.6 out of 5 stars, based on 1,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eClinicalWorks employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Mar 26, 2017
Recommend
CEO approval
Business Outlook

Pros

- It is a good place to start your career - You will get to learn about the healthcare industry - The company has a good name in the market so your experience will count when you decide to move on - The CEO is motivating

Cons

- Too much politics - People higher up like to follow destructive methods e.g. throwing others under the bus for their own benefits - They wish to control every move of the employee e.g. lunch breaks - They prefer to pass executive policies instead of eliminating the root cause of the problem - Growth is limited to the favorites or instruction followers - Fear policy is implemented on every step - Management turns a blind eye to harassment - People on the inner circle of management love to abuse their powers

3.0
May 24, 2016
Recommend
CEO approval
Business Outlook

Pros

firing is almost unheard of- you will be trained and retrained to find a fit for your abilities. incentives are there, however leaps and bounds under market value. founders are there to listen (mostly), ability to move laterally and plenty of opportunity to do so. working in office is a great positive atmosphere with plenty of opportunity to meet diverse set of peoples

Cons

no ability to move up, managers are chosen based on seniority, nepotism is rampant within families (YES families and friends get hired and chosen over those with ability), team leads micromanage and treat horribly those who question authority (and experience no repercussions). Pay is tens of thousands below industry standard, there is little to no company wide SET standards or protocol as each team is its own microcosm. resources are ALWAYS tight, developers and techs are loaded with work to where they must be begged bribed or threatened to get anything done. There is no accountability within the team lead group nor the dev/ programmer teams. promises are always made and broken. company culture, while diverse and offers opportunity for everyone, favors indians over anyone else- and most in that group purport to be blind to this. To add insult to injury, you will RARELY be rewarded or recognized for hard work- rather, handing out negative criticisms and feedback is the way to go...

2.0
Mar 21, 2016
Recommend
CEO approval
Business Outlook

Pros

this is a good place for someone new to the working world. the company offers a great product for providers and the quality of their products are the reason they continue to grow

Cons

this company has poor communication/interaction skills both internally and externally. the only employee training/education they focus on is product knowledge. SAMs are barely trained to manage accounts at high volume and are treated like the slaves of the company. every team pushes their work on the SAMS like the SAMs are supposed to know everything. the support teams never listen to clients and are always trying to address their issues prematurely. SAMs are trained to interrogate their own co-workers, specifically support teams to make sure they are doing their job correctly.

Viewing 40 - 42 of 1,997 Reviews

Glassdoor has 2,028 eClinicalWorks reviews submitted anonymously by eClinicalWorks employees. Read employee reviews and ratings on Glassdoor to decide if eClinicalWorks is right for you.