eClinicalWorks reviews

They provide weeks of training to learn their product but in fact the product is nothing but a labryinth and an amalgamation of freezing software made in the 80s . The expectation is to adapt to their way of working and forget everything that was learnt previously. There is a lot of silencing that happens - they expect people not to be vocal and just do what is being expected of them There is a lot of disdain towards new hires hence the average time that a new hire stays is less than a year . HR discusses pay raise and bonuses before hire but in reality yearly reviews never happen . In some cases yearly reviews moves to two years then increases are given in very low % and bonus is almost null. Existing employees are treated well but newer employees are left to fend for themselves. Long hours especially during pandemic there is a lot of promises to give comp off but never been given. Folks work unto 14 hours day including weekends. Zero work life balance . No focus on trainings . No option to learn new technologies or utilize and add value. Very static role The positive reviews added are practically the same - not sure if these are from real people or the HR

Toxic work environment, low raises, micromanaging, poor leadership, subpar product, horrible customers who are even worse because of 20-30 minute hold times, trainers expect you to work from home unpaid in an hourly position, parking is difficult, multiple calls in queue all day