ARS-Rescue Rooter reviews

3.2

52% would recommend to a friend

(1,017 total reviews)
avatar

Scott Boose

56% approve of CEO

50% positive business outlook

ARS-Rescue Rooter has an employee rating of 3.2 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARS-Rescue Rooter employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 11, 2020

A Thankless Job

Recommend
CEO approval
Business Outlook

Pros

The pros were that I could switch my hours around.

Cons

Plenty of them. The pay was hedious. I had been with the company for over a year and yet the company did NOT ever do a performance review in which a good performer gets a pay raise and etc. The comission check was terrible. Even on the months where I was top performer making $50k revenue for the company on a monthly basis. I say that because I have first hand had jobs where I got paid more commission even on the months where I was not top performer. The sales meetings were far beyond pathetic. No structure whatsoever. Their sales meetings were like being at a 12 Step Al-Anon meeting or Depression Bipolar Support group meeting. What's even worse is that ARS rescue rooter's mission statement or their sales pitch is... "ARS/Rescue Rooter Houston provides professional air conditioning, heating, plumbing, & insulation services. We require background checks & drug tests on all employees. Emergency service available 24/7" Here's the kicker behind this mission statement and sales pitch that you train us sales people to say to the customer. Is the fact that this company hired an employee who has at least 23-33 criminal records under his name. Which consist of multiple thefts, multiple drug/alcohol related charged, domestic violence charges and many more. In other words the company is flat out lying to the public. Making it be a hazardous workplace when the company hires a convict in their company

avatar
ARS-Rescue Rooter Response
6y
We are very disappointed to hear about your personal work experience with us. However, ARS has a robust background screening process that we stand behind to ensure a safe work environment for our employees and customers. We are also committed to maintaining a culture that is inclusive and free from discrimination and harassment of any kind. We ask that you reach out to us directly as soon as possible to discuss the allegations so they can be researched immediately. Please contact us at talent@ars.com or 901-271-9700 and ask for the HR Department.
5.0
Jul 7, 2020

Great Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Teamwork, opportunities to grow, stability, resources and lots of perks.

Cons

No benefits, no job security, delays in decision making, inconsistencies and poor judgment at times.

1.0
Jul 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Somewhat decent pay. If you like to sit in the office all day and make cold calls and harass people then this is the place for you.

Cons

You are recorded on every call. The training is mediocre and you are required to work overtime with no extra pay.

avatar
ARS-Rescue Rooter Response
6y
We're disappointed to hear that your time with ARS did not meet your expectations. We'd like to talk to you regarding your time with ARS and your concerns. Please contact us at talent@ars.com to set up a time to talk.
Viewing 580 - 582 of 1,017 Reviews

Glassdoor has 1,047 ARS-Rescue Rooter reviews submitted anonymously by ARS-Rescue Rooter employees. Read employee reviews and ratings on Glassdoor to decide if ARS-Rescue Rooter is right for you.