ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(137 total reviews)
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Scott Boose

56% approve of CEO

51% positive business outlook

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137 reviews

Reviews about "Culture"

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5.0
Mar 3, 2017
Recommend
CEO approval
Business Outlook

Pros

One of the BEST companies I've worked for in a long time. As a Recruiter for a National Company, our leadership team values our input and asks us, “What we can do to make our company attractive to others?” With over 14 Recruiters across the US, managing different zones, we all have our own best practices as well as areas we can improve on. Our Recruiting team has bi-weekly and weekly conference calls, as well as yearly Recruiter Meetings so we can collaborate as a team to ensure continued success. We all have a Division HR Manager we report to, so we are consistently partnering with them during the week. In addition to our DHRM, we have an HR Director who is just a call away. In this role I also work closely with 9 General Managers and 9 HR Managers in my Region. They help keep me updated on their branches staffing needs with daily reports. This is truly a partnership from all directions. My fellow division team members are hundreds of miles away, but I know I can pick up a phone, send a quick email, or text anyone of them, should I need anything. In general, lots of opportunity for growth and advancement. Many of our employees, started their career in an entry level role, and have worked their way up. Need to relocate? With over 70 locations across the US, that isn't an issue. ARS/Rescue Rooter is truly a team environment, from the HR side, to my branches scattered across 3 states. I am proud to say I work for ARS/Recue Rooter, and if you want to work here, visit our careers site, and reach out to any location so you can also be a part of all of this!

Cons

Nothing to complain about. Finding talent can be a challenge, but that has nothing do with the company. I'm always thinking outside the box when it comes to Recruiting.

4.0
Feb 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Very family oriented, goes above and beyond to help customers in need. Very professional and committed to excellence. I trust that mgmt. will make the improvements bases on feedback.

Cons

Poor communication between dispatch and customer. No consistent follow-up on missed time windows. Customer deserve a complimentary call, leave a message after the 3rd try.

1.0
Feb 25, 2017

Horrible

Recommend
CEO approval
Business Outlook

Pros

None! This company sucks , it is only paying the bills... barely. They screw everyone over , multiple times before you leave

Cons

Management is very unprofessional , they talk down to you constantly. No one communicates and there's a ton of drama in the office. They will write you up off of hear say. No one looks forward to going to work, constantly worrying if they are the next to go. We've had mass lay offs, false promises. Extra work with no compensation , as a matter of fact our commission has been taken away. Terrible customer relations by management, leaving Low level employees to get screamed at by customers. Management not taking employees into consideration. Company is all about the money but prides themselves on the community. Employees constantly leaving. And no room to move up.

Viewing 118 - 120 of 137 Reviews

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