ARS-Rescue Rooter reviews

3.2

54% would recommend to a friend

(286 total reviews)
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Scott Boose

56% approve of CEO

51% positive business outlook

Reviews by job title

286 reviews

Reviews about "Management"

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1.0
Aug 9, 2021

Awful!!

Recommend
CEO approval
Business Outlook

Pros

Good benifts other then that there is none Service manager was nice

Cons

Expected to outbound calls for sales No management support Service techs are aloud to abuse dispatchers No consistency No room for movement To many managers not enough employees

4.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

We had really wonderful employees to work with, decent pay structure, branch location, and the office is a great starting point to progress to management.

Cons

There are too many mature managers willing to pass the buck and dump as much responsibility as possible off on their colleagues, or their employees, ultimately creating a culture of "I don't know who's going to fix it, but it's not me...try John Smith, he'll do it." The parking lot is cramped and very annoying on busy days. The biggest downfall that I believe is overlooked is that if one employee leaves, 99% of the time they don't replace them, they "absorb their duties" into the rest of the team, saying they'll replace them in the next season...but they never do. This causes tension and stress on the rest of team doing double the work, which only compounds when another person is let go (and this is in ALL departments both standard and managerial).

1.0
Aug 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Overtime- also helps you develop a strong character with the things placed as a task for you. Learn patience.

Cons

Everything else. This is a numbers place so you are only a number here. They care about the money aspect more than what is right for the customer or employee. The turnover rate is beyond anything I’ve seen for employees. Management is unstructured and even management has high turnover.

Viewing 118 - 120 of 286 Reviews

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