Question 1

Is Advanced Call Center Technologies a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Advanced Call Center Technologies have rated their employer with 2.6 out of 5 stars in 54 Glassdoor reviews. This is a lower than average score with the overall rating of Advanced Call Center Technologies employees being 3.0 out of 5 stars. Search open Customer Service Representative CSR Jobs at Advanced Call Center Technologies now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Advanced Call Center Technologies.

Question 2

Does Advanced Call Center Technologies pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Advanced Call Center Technologies with 2.7 out of 5 stars based on 54 anonymously submitted employee reviews. This is 13.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Advanced Call Center Technologies.

Question 3

How happy are Customer Service Representative CSR professionals working at Advanced Call Center Technologies?

Accepted Answer

31% of Customer Service Representative CSR employees at Advanced Call Center Technologies would recommend their employer to a friend. This rating has decreased by 25% in the past 12 months. Customer Service Representative CSR professionals have also rated Advanced Call Center Technologies with a 2.9 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.1 rating for culture and values and 2.5 rating for career opportunities.

Question 4

What are the top reviewed jobs at Advanced Call Center Technologies?

Accepted Answer

Customer Service Representative (254), Customer Service Representative (CSR) (54), Call Center Representative (40), Customer Service Agent (31), Supervisor (25), Call Center Agent (20), Agent (17), Operations Manager (14), Operations Supervisor (13), Fraud Specialist (10), Recruiter (10), Customer Service Associate (7), Fraud Analyst (7), Customer Service (6), Customer Service (CSR) (6)

Question 5

What are the pros of working at Advanced Call Center Technologies according to real employee reviews?

Accepted Answer

"Good Pay and incentives" ((in 114 reviews)); "Work from home not going to site pay is good" ((in 56 reviews)); "Benefits are good and affordable." ((in 30 reviews)); "Great people and an awesome job if you like to work alone!" ((in 29 reviews)); "There are good bonuses" ((in 14 reviews))

Question 6

What are the cons of working at Advanced Call Center Technologies according to real employee reviews?

Accepted Answer

"Management is poor and clueless." ((in 76 reviews)); "The supervisors have a lack for helping there employees" ((in 36 reviews)); "The managers aren't professional." ((in 18 reviews)); "•Poor communication between supervisors and and leads." ((in 16 reviews)); "Upper management is more concerned about covering their own butt and saving themselves versus truly coaching their supervisors and agents." ((in 14 reviews))

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