Advanced Call Center Technologies reviews

We were limited to 10 calls on an 8 -10 hr. shift if you didn't get a sale out of those few calls you were publicly rerimanded on the floor. Also you had to turn your phone into security or leave it in the hot car if you turned it in to security you could not have access to it until the end of your shift which means no calls home to check on the kiddos during break. Also they promote an unhealthy competition between the team leaders which in turn divide the team into little groups and it creates hostility within the work environment between the employees.

Breaks are 10 minutes lunch 45 minutes. Lunch room and restrooms need better attention by the janitor. Lunch room needs refrigerators and more microwaves. Self-checkout snacks sandwiches, drinks are way too expensive! Self-checkout register breaks down a lot and does not give change when using cash.