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Advanced Call Center Technologies

Engaged Employer

Advanced Call Center Technologies reviews

3.0

41% would recommend to a friend

(991 total reviews)

Hunter Croft

44% approve of CEO

41% positive business outlook

Advanced Call Center Technologies has an employee rating of 3.0 out of 5 stars, based on 991 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Advanced Call Center Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

991 reviews
1.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

You get paid to just sit there most of the day

Cons

We were limited to 10 calls on an 8 -10 hr. shift if you didn't get a sale out of those few calls you were publicly rerimanded on the floor. Also you had to turn your phone into security or leave it in the hot car if you turned it in to security you could not have access to it until the end of your shift which means no calls home to check on the kiddos during break. Also they promote an unhealthy competition between the team leaders which in turn divide the team into little groups and it creates hostility within the work environment between the employees.

5.0
Apr 11, 2017

Customer Service Advocate

Recommend
CEO approval
Business Outlook

Pros

Great Environment, benefits and opportunities.

Cons

Fast growing, they need to offer 401 K for employees

Viewing 166 - 168 of 991 Reviews

Glassdoor has 1,049 Advanced Call Center Technologies reviews submitted anonymously by Advanced Call Center Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Advanced Call Center Technologies is right for you.