Ashley Furniture reviews

3.0

44% would recommend to a friend

(2,340 total reviews)
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Todd Wanek

68% approve of CEO

43% positive business outlook

Ashley Furniture has an employee rating of 3.0 out of 5 stars, based on 2,340 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ashley Furniture employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
1.0
May 3, 2022

Anti-Woman Employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are even marginally competent, you can get promoted at Ashley. Good work life balance.

Cons

There are so many things about Ashley that are super problematic, it is hard to be exhaustive in this space. From your first contact with the brand as an employee, you are barraged with anti-worker sentiment. Ashley does not care for nor support its employees. I will demonstrate that more explicitly throughout the remainder of this review. You are given ten days of PTO—inclusive of sick days. You receive six holidays + your birthday. In total, you only have 15 days off for the whole year. This does not change as you rise in the company, nor can you negotiate for more. Pay is incredibly low. You are limited to a 10% raise per promotion. If you accelerate too quickly, you will not be compensated adequately. But don’t worry, Ashley also likes to tie those promotions in with your annual cost of living increase! It’s a great cost saving measure for the business. They will also refuse to show you your promotion package. Which also takes forever to happen because the CEO has to hand sign and approve every single promotion/raise. Remember, there is no negotiating. Ashley’s stance is that we should feel lucky to get anything at all. The CEO is a complete narcissist. He insists on personally handing out bonuses. The leadership team will instruct everyone to clap super loud for him as he enters a room. He then goes to shake everyone’s hand personally as he passes them their bonus. Don’t worry though, as he says, “he’s already had COVID.” We have had a mass exodus of people in the last several months. When asked about it, leadership’s position was that “workers don’t actually know what they want, that the leadership team knows better.” Here’s the thing, you should listen to your employees—you don’t in fact know what is best for them. The environment is an old boys club. Incompetent men get put in positions they are unqualified for and have no business being in. HR held a series of focus groups to identify employee needs. The biggest piece of feedback was around a lack of maternity leave (an absolute disgrace for a billion dollar company). Women used to receive 12 weeks of leave at 60% pay through short term disability. At the beginning of the year, they touted a new 6-week fully paid maternity leave. They never clarified that you would no longer receive an additional six weeks at 60% pay through short term disability buy up coverage. Several women found out they would only have 6 weeks once they were already on leave, because women, and particularly vulnerable women, don’t matter at Ashley! When confronted, the official response was that these women should be lucky to have gotten the six weeks at all. What’s worse is there are pregnant people at work today who still have not been informed they will only have six weeks of leave. The CEO pretends to care about investing in initiatives, but when push comes to shove, he will nickel and dime his way into a half-baked product and blame everyone else for the terrible result.

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Ashley Furniture Response
4y
It’s unfortunate that your time with Ashley isn’t rewarding, but we do appreciate your feedback. We’re glad you recognized the importance we place on having a good work life balance, as well as the opportunities our employees have for career advancement. Those are two aspects of life at Ashley that we are especially proud to offer. We are also proud of the fact that our CEO travels during the holidays to personally shake the hand of every eligible employee and give them a profit sharing check. That’s a tradition we hope to continue ever year. We do however, need to correct one troubling error you made about our new paid pregnancy leave benefit. We did not reduce the amount of leave available to our pregnant employees. What we did do this year is offer mothers who need time off to recover from birth 6 weeks of fully paid leave – that’s 100% of their salary or wages for 6 weeks following the birth of their child! In addition, for those who participate in our short term disability “buy up” program, they remain eligible for an additional 7 weeks of time off at 60% pay. We prepared an FAQ regarding the interaction between short term disability benefits and paid pregnancy leave earlier in the year to specifically address that issue. If you were confused, there may be others, so based on your feedback, we are going to recirculate our FAQs. We would be happy to speak to you personally about your feedback and encourage you to reach out to your Human Resources Business Partner to start the process.
1.0
Jun 25, 2018

Run. Don’t work here!

Recommend
CEO approval
Business Outlook

Pros

Nothing positive to say about this company.

Cons

Working conditions in Florida Ybor location are awful. The building is nice and fancy and they woo you over. DONT BELIEVE THEM! Ask them for employee turn over numbers. If they can’t give them to you, take that as a sign. When I started there were 60 people in ecommerce. When I left only 2 of the original 60 were there. 60 people left in a year. Ron Wanek (the owner) is a dirty old man. He makes you sit and listen to his stories. I also reported sexual harassment here which was then discussed with all VPs until I was pulled in an office by the person who harassed me and I was told not to disparage someone’s career with untrue remarks (he stick his hand up my dress and grabbed my vagina in the elevator). In addition to that, they say they’re flexible but you have to work 8-5 in office. Not 9 hours a day, exactly the hours 8-5. No exception. They took attendance at the door several times. They have no checks and balances. Budgets and forecasts are done in excel. Their inventory system is from 1991. My paycheck was 2 weeks late one time. Just save yourself. Don’t go. And don’t believe the 5 start 1-2 line reviews on here. They make HR People write those.

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Ashley Furniture Response
8y
We appreciate you taking time to provide your feedback. The sexual conduct and activity you describe would violate our company values and policies. We take these matters seriously. We would appreciate you providing your contact information at opinion@ashleyfurniture.com so we can collect the details and investigate this matter as our HR office does not appear to have a record of your complaint. Our work environment is also important to us. In Ybor, we have a set core working hours of 9-4pm, with flexibility to start and end the work day around those times. This is a direct result of employee feedback received at focus groups, and we are proud that this flexibility is well received by our workforce. As it relates to reviews on Glassdoor, they are independently operated, and are a voluntary forum for people to express themselves. We appreciate all forms of feedback, positive or negative, anonymous or self-identified, from all of our employees, including those who work in HR department. It is not true that HR people are made to write positive reviews. We use all forms of feedback, including this forum, to improve our work environment for our employees.
2.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

World's largest furniture company has a stable and varied business structure. You can be assured that Ashley will be around for the long haul. And job security is a real asset. This is due to a mixture of success by the company and under-staffing(more of that in the Cons). You will work closely with SVPs and even the CEO at times. Whether in meeting with them or preparing reports they use. You can be assured your name will get out there. Most of employees are driven, and hard workers. Promotion from within is very common Non Vacation Benefits are pretty good

Cons

Where to start? Under-staffing is an issue. Most jobs require employees to prioritize. Often the choice is which get done first and which get pushed to their deadline. At Ashley you are asked to put everything priority one (I am sure thats not unique to AFI) but you have so much on your plate you either have to work several late hours to meet the deadline or you just don't make it. There are projects I and my coworkers have had that just get dropped after months because we are not able to work on them. Often there is a misunderstanding with upper management on what is and isn't reasonable. Late nights are common. Ashley prides itself on hard work and going the extra step but taken to the brink. Employees who leave right at 5 every day are noticed. Employees who work an extra half hour, hour, two... will get noticed initially. After a while it becomes expected. Upper Management often works 12 hour days and half Saturdays (Not uncommon for a company) but will expect similar of their employees. As an accountant, the worst might not be the hours or pressure. Those are expected with the job. But the lack of accounting software. This is a multi-billion dollar company that uses excel as its primary reporting program. Excel can do some amazing things but when accuracy is expected from files that take hours to calculate, issues will happen. Most of your time updating is ensuring that everything pulled in correctly, files balance between each-other and troubleshooting the issues that occurred. Files frequently crash when new updates to Windows occur and sometimes you just need to wait for the system to open. AS400 is also very outdated. While effective, the way it interacts with excel can be very tricky. Overall many employees are over worked, under appreciated and in general burned out. Most are hard workers at heart but a breaking point comes when you put in so much time and effort to not feel appreciated and respected Vacation is pretty poor. 2 weeks for the first 5 years. 3 for years 6-10 and then every year after 10 you get one extra PTO day. Some holidays off but most of the major ones are one day. (Thanksgiving is off, Black Friday is not)(Christmas is, Christmas Eve is not).

Viewing 4 - 6 of 2,340 Reviews

Glassdoor has 2,469 Ashley Furniture reviews submitted anonymously by Ashley Furniture employees. Read employee reviews and ratings on Glassdoor to decide if Ashley Furniture is right for you.