Availity reviews

3.8

71% would recommend to a friend

(690 total reviews)
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Russ Thomas

86% approve of CEO

74% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

690 reviews
1.0
Apr 12, 2019

Company Lies and Treats You I Like a Number

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and PTO policies are good.

Cons

They continually show profit but have had layoffs the last two years. In the most recent year the reason for the layoffs was a blatant lie. You will fee like a number in the workforce rather than as a trusted advisor to the business.

1.0
Jan 5, 2018
Recommend
CEO approval
Business Outlook

Pros

I used to love the work I did here. The teams are great and the company felt super supportive. I loved our old benefits and as the primary breadwinner, it felt good to be able to take care of my family

Cons

Availity laid off a group of people and then got rid of our PPO plan in favor of two HDHP plans that are horrible for people with chronic conditions. I feel horrible that this ended up putting my family in an awful spot and is causing us so much stress I am considering looking for another position. I honestly feel like Availity used to care about it's employees and now we are outsourcing work, cutting benefits and sending a very clear message that employees are expendable.

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Availity Response
8y
Availity has great employees and we value each of them. We strive to provide a competitive benefits package that honors the needs of as many employees as possible. Not every option within our rich slate of benefits fits every individual need. We conduct careful analysis each year to provide comprehensive benefit options and pay, both of which receive kudos from many employees. We take business decisions that affect our employees very seriously and we hope our employees enjoy their work and are proud to be a part of our Company.
2.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Get to work on some cool technology. Most of the non-management staff are friendly, fun & easy to work with. The company embraced a fully remote work environment during Covid, which allowed hiring from all over the US. Unlimited PTO. Pay ranges are good.

Cons

Senior management talks about breaking down walls/bureaucracy, but that is mostly just talk. Over the last few years, it feels like Senior Mgmt has lost touch with the workers. Don't start questioning why certain policies are in place, as it relates to HiTrust & Hipaa, or suggest they need to be changed. Start talking about changing policies, and everyone comes out saying they can't be changed because of one of those two. So decisions on policies made years ago are still in place and staff go through hoops to provide the evidence for these on a yearly basis, when they make absolutely no sense anymore. There doesn't seem to be any definitive planning on company wide projects - the goals/vision/northstar are platitudes and guides only. This manifests itself in ADHD by management on what's important "at this time" and constantly pivoting every few months. The CISO is the worst offender, never wants to plan, just constantly wanting to work on pet projects, or whatever he wants at that time. The worst is that it appears that if you get on the CISO's bad side, or wants you gone, he has no problems using PIPs & finding "evidence" to support terminating you. Seen it happen to multiple people over the last few years. He's great at managing up, but it does feel like he's a bully to his subordinates & others. Being in IT (non-development), it's hard to connect the dots of what you're working on to the company's goals/vision/northstar. Middle Management has a really hard time to connect those dots & explain it. There's a vacuum of leadership on the IT side that starts with the CTO. I've seen & heard where his direct reports tell him things, and he doesn't respond, or he won't make a decision unless pressed by multiple people.

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Availity Response
2y
We genuinely appreciate your feedback as it helps us identify areas for improvement and ensure that Availity remains a great place to work. We're delighted to hear that you found opportunities to work with exciting technology and that you enjoyed the camaraderie among your colleagues. Embracing a remote work environment during the pandemic was a significant shift, and we're pleased that it enabled us to broaden our talent pool and accommodate diverse geographical locations. Additionally, we understand the importance of offering competitive pay ranges and providing benefits like unlimited PTO to support our associates' well-being and work-life balance. We are sorry to hear about your less-than-positive experiences regarding your perceptions of our policies and management style. We value open communication and transparency at Availity, offering multiple channels for associates to share their ideas with leadership, and it's disheartening to learn that there are perceived barriers to questioning or suggesting policy changes. Regarding your specific concerns about leadership, we take such matters seriously. We are committed to fostering a respectful and supportive work environment for all associates. For any personnel-related issues, we encourage all our associates to contact our responsive Human Resources department or utilize our anonymous feedback channels to provide insights or suggestions on how we can enhance your experience at Availity. Thank you again for your contributions during your time with us, and we wish you the best in your future endeavors.
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Glassdoor has 721 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.