BELAY reviews

3.4

54% would recommend to a friend

(281 total reviews)
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Tricia Sciortino

55% approve of CEO

48% positive business outlook

BELAY has an employee rating of 3.4 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

281 reviews
1.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

I have nothing good to say about this company. They pretend to care about their people when really they don't- it's a facade. I drank the Kool-aid for a while, but eventually their true colors came through. If I had written a review within my first year of employment it would have been different than after 2 years. It takes time to see the true colors of management and leadership.

Cons

Most current corporate employees are too afraid to leave an honest review for fear of it being tracked back to them. I know I was! Here's the truth: Leadership is a group of snarky women, think middle school girls playing dress up for work. They put on a great show, selling the corporate culture, praying before meetings, etc. and listing one of their core values as "see something, say something." But the minute you do, prepare to be fired. Their best people have left because the culture has completely changed- gone are the days of the "old" BELAY. The only "old school" BELAY people that are still there are the chosen ones that have played the corporate game, intertwining themselves with the leadership clique. The entire leadership team is crooked and it's really sad. As someone who was hired when the original owners were in place I can honestly say it's tragic how the company has gone down. They also have a history of firing pregnant women and others protected under the disability act.

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BELAY Response
1y
Thank you for taking time to leave a review. We are disappointed to hear that you felt this way about your experience with our organization. Through our growth and evolution, we have remained committed to upholding our core values. Our team strongly values feedback, transparency, and welcoming the contrarian as part of our organization's culture. We are sorry you felt your experience did not reflect this commitment. While we respect your perspective, we want to emphasize that our dedication to our values and the well-being of our team remains unwavering. Thank you again for your feedback, and we wish you all the best in your future endeavors.
1.0
Jul 7, 2022
Recommend
CEO approval
Business Outlook

Pros

They have really good clients. They have a good self-paced training program.

Cons

They don't look after you as a VA you are completely dispensible. I joined them because they claimed to be a Christian company there's nothing Christian about the way Belay lies, doesn't support people who ask for help, or tacitly rewards bad actors. You are a indentured servant nothing more. They will pay you about 45% of what they make off of you with the client. If they pay you $20 they may charge the client like $48 an hour. They will charge your client 20,000 to buy you in the first year. And then down to 10,000 after a year and a half. If its a small company they wont be able to buy off your "indenture" because thats what it is. They may as well work in private prisons. Also upper management doesn't want to know the truth they just want the money to continue to roll in. This company will probably last forever because it deals in exploitation.

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BELAY Response
4y
Thanks so much for taking the time to share your feedback and experience. While it is, of course, unfortunate that your experience doesn’t mirror that of our countless happy contractors, we always value the opportunity to reevaluate to find ways to improve and better serve both our contractors and clients. We wish you all the best in the future and hope you find the opportunity that best serves you.
1.0
Nov 13, 2018

Former Contractor - Virtual Assistant

Recommend
CEO approval
Business Outlook

Pros

I do not recommend this company.

Cons

Company refuses to work with me, despite my having excellent credentials. I was told "...we have no part-time virtual positions available at this time" yet, I see numerous BELAY job postings daily, via my different feeds. The client base that they work with doesn't appear to be completely sold on hiring Virtual Assistants. I was assigned three clients over the past few years. One client threatened to sue BELAY, the second was not trusting of working with a VA and rarely delegated work. The third client was very demanding, cut-throat and rude. At the time, I was juggling being a stay-at-home to my five-year old and working part-time (which was challenging). Now, my five year-old is in school, full-time and BELAY refuses to work with me. Very disappointed with this company.

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BELAY Response
7y
Thank you for taking the time to leave a review. We are sorry to hear that you feel this way, but we do appreciate your feedback.
Viewing 7 - 9 of 281 Reviews

Glassdoor has 687 BELAY reviews submitted anonymously by BELAY employees. Read employee reviews and ratings on Glassdoor to decide if BELAY is right for you.