Pros
Free product, convenient office location, summer fridays
Cons
The cons of working at Benefit are overwhelming. There are a number of Glassdoor posts about the negative culture here and I wish I had heeded their warnings, because working here was the worst experience in my career: 1.) Dated technology & inefficient processes; Benefit hasn't figured out working smarter > working harder, and the inefficiencies play out by making staff work late, perform tedious work, constantly fix errors which simple planning and technology could alleviate. 2.) Most desks are overworked and understaffed; turnover is high, so expect to inherit a lot of sloppy half-baked work when you come aboard. You will be expected to "figure it out" and quickly because 3.) Benefit is an extremely hierarchical organization driven by kick-the-dog politics. Besides the hierarchy of LVMH, maison, global, local; each job function is sliced into associate, mid, and senior roles. The result is that there are many ways to find yourself in a "junior" position, a popular term around the organization, frequently used as an excuse for “I’m not doing it," or for critiquing a teammate. 4.) Since turnover is extremely high, staff in senior roles are frequently unqualified. Promotions are used to cover roles that go unfilled, the end result is that more work is spread across fewer people, with fancier titles. 5.) Myth: Benefit is a good place for female empowerment due the high % of female managers. This might be true, but the caveat is that a lot of decision making appears to take place across ethnic/racial lines. If you’re not the correct race/ethnicity (ie French or the same as your manager) you will be on the outside doing “junior” work; while your boss and her friends spend the day shopping online. 6.) Unprofessional and disrespectful behavior. Rudeness and condescension are the lingua franca here, -so if that’s your preferred mode of communication, you’ve come to the right place. Conclusion: No matter how desperate you may be for a job, avoid this place.