BlackBerry reviews

3.7

61% would recommend to a friend

(2,768 total reviews)
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John Giamatteo

68% approve of CEO

50% positive business outlook

BlackBerry has an employee rating of 3.7 out of 5 stars, based on 2,768 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BlackBerry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Mar 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits you can get from any modern tech company: unlimited PTO, modern tech stack, stocked kitchen, great location, gym.

Cons

Engineering is run by middle management that doesn't know how to manage their team/project. There is a constant state of knee-jerk reactions and pivoting priorities. It seems like management cannot get a grasp of overall priority between all stake holders (Project Managers, Eng Managers, Upper Management) and stick to that priority. Projects are constantly being de-prioritized and re-prioritized and creates headache for those working on these efforts. Because of this indecision, valuable time is wasted but deadlines remain the same. The solution? War rooms for weeks on end. A practice that is intended to focus a team ends up being more of a distraction. These war rooms are a reaction to the engineering team falling behind thanks to constant shifts in priority and lack of organization by management. And all this for the appearance of "being more productive". It is just for show; a facade for management to show their bosses that they are getting things done. Morale is at an all time low because of these constant war rooms. Management has constantly stated that they care about their engineers, but their actions show otherwise. This being said, there are a few managers that respect and care for their engineers, but others are all talk. I believe that many engineers are checking out mentally because voicing their concerns and problems only falls on deaf ears. This has and will continue to drive talented engineers out of this company.

1.0
May 4, 2020

Unethical Practices

Recommend
CEO approval
Business Outlook

Pros

Health Insurance is good and descent paid.

Cons

Not morally correct. They terminated me after 8 long years of service only 4 weeks before having my child (Or 8 months pregnant) conveniently cutting mat-leave benefits, insurance, etc. Same with other ladies (at least another 4). Overall, very unstable working environment, sales' targets and processes are messed-up. Poor product education, no telecommuting at all at any level or the CEO gets upset. CEO practice terror philosophy among executives and it cascades. Unfortunately, this nothing compare to what BB was in the past.

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BlackBerry Response
6y
While it is not BlackBerry’s practice to respond to either positive or negative comments on Glassdoor or other social media, when something so important to us as our pregnancy disability policy is so seriously misstated, we will take a moment to clarify the issue. BlackBerry does not and will never discriminate in any way towards any woman who is pregnant or has a pregnancy-related disability. Whether we are hiring, promoting or terminating, pregnancy is never a consideration with respect to any employment-related decision. In fact, when we are considering a lay-off, BlackBerry’s practice in North America is not to terminate a woman who is approaching her due date. We are conscious of delaying termination actions in order to ensure that there is no impact to maternity leave or associated benefits. Unless there was a situation such as a complete office closure, every effort is made to ensure benefits are protected for the maternity leave. Please feel free to contact us at benefits@blackberry.com.
1.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Some amazing coworkers that worked hard and wanted to succeed in spite of the continuous obstacles presented. Innovative and unique technology that was unfortunately squandered by poor leadership decisions.

Cons

Branding and market awareness are terrible to non-existent. Marketing dollars spent are a fraction of the competition and Blackberry is still basically known as "the phone company". Delusional and inept senior leadership has created the worst sales culture I've ever encountered. Completely disconnected from the realities/difficulties on the ground and stuck in a 1990's-early 2000's mindset. New logos are all but non-existent here, and existing customers are and have been leaving in droves since Blackberry acquired Cylance in 2019. If you do not have a decent existing account base (and most territories at this point don't), your chances of being successful are slim to none. None of this, however, stops senior leadership from unrealistic expectations with ludicrous timelines. Channel relationships have been long-abandoned and discarded. The big players have long ago abandoned Cylance (Blackberry) to where the company is a non-factor and not even part of the discussion. Leadership has done nothing to address this, and in fact, has worsened the problem by burning bridges of what remained in desperation for short-term wins that resulted in permanently fractured partnerships.

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