BlackBerry reviews

BlackBerry upper management has unrealistic expectations regarding the solutions available in the market. Very few solutions BlackBerry sells are market leading anymore. The pivot to enterprise software services has had many hiccups and has led to a discconect between, sales, engineering, support etc. BlackBerry will over quota reps and act shocked when there is a low attainment rate. Good mid-level managers are forced out when they try to tell the truth regarding the market expectations. Most sales people leave within 1-2 years so there is a constantly revolving door. Management appears to be fine ignoring problems and kicking the can down the road.

- Started off the relationship bad by lying about how much our salary would be, then lowering it at the last minute (Sure, we all said yes to the job...but we are young college students breaking into our professional career...who wouldn't say yes to the opportunity?) - CRM (Salesforce) is and almost always will be broken until they stop being cheap and hire a Salesforce rep to come in and fix all of the bugs, glitches, and processes that slow down work-flow - SDR's are given equipment to work remotely but get threatened to be fired if they do not show up in the office and work from home (even though work and activity is logged for upper management to see) - No culture, EVERYBODY just goes through the motions and goes home - Company outings held every 6 months if we're lucky - Turn over rate is atrocious (90% for SDR's); and with AM's/AE's always leaving, SDR's are stuck passing leads to ghosts or bouncing them around to somebody who can move the opps through the sales cycle so commission can finally happen - Commission is based on an opportunity making it to Stage 3 (8 Stages total); and stage 3 means something different to everybody. Meaning a lead can agree to meet with an AM, show up, and agree to a second meeting, but the opp. might only make it to stage 1 or 2...be stuck there for a few weeks, and from there...be closed lost (so you never get paid) OR FINALLY hit stage 3 and you can patiently wait for your commission to show up 2 months later - Management favors veterans new hires, and it doesn't take long for a new hire to catch on. - Direct leadership is really at the mercy of the Upper Management, so even though YOUR leaders feel for you, there's really nothing they can do due because of the bureaucracy. - Upper sales management bragged (trying to motivate...I guess) about buying new car with their commissions...knowing that we would not be able to afford those luxuries on the given salary (even with 100% commission) - No/ hardly any incentives for doing a good job, hitting your quota, setting an office record or anything. Sales people are almost drawn to money, and thats ok...but to call being successful in your role "doing your job" is not a good way to inspire repeated success or retention