BrightStar Care reviews

3.2

55% would recommend to a friend

(1,293 total reviews)
avatar

Andrew Ray

41% approve of CEO

47% positive business outlook

BrightStar Care has an employee rating of 3.2 out of 5 stars, based on 1,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BrightStar Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
4.0
Apr 9, 2017

PRN RN

Recommend
CEO approval
Business Outlook

Pros

BrightStarCare mainly only hires PRN nurses, LVN and RN nurses for per visit and Infusion. It's kind of hard to get steady work, it would be great supplement to a full time job. If this is your only job you're gonna starve. They pay mileage only after 40 miles/day. The office staff is nice, clients are pretty nice.

Cons

They do not pay first 40 miles a day and there seems to be some confusion about not counting any mileage from your home to your first patient. Most home health companies will pay from your home to first patient but not from home to work. That's standard across most HH agencies. Regular steady work is pretty non-existent. They are always hiring new nurses so there is a lot of competition for hours. They text daily needs throughout the day so knowing your zipcodes otherwise you're driving to Lago Vista from Austin for one patient. Seems they want Mercedes nurses for Pinto pay. Although their patient clientele is private insurance and private pay, that does make it easier to get a patient admitted to service. If you want orientation you have to ask for it, otherwise they toss you out there.

4.0
Apr 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible work. Decent pay. Make your own hours. Can experience a variety of areas of work: home care, facility care, child care, and/or hospice.

Cons

Your paycheck will be unpredictable unless you have a steady client. There is no official pay rate. The hourly wage changes from client to client. Management makes you feel "replaceable." Frequent driving sometimes without mileage reimbursement unless youbare driving for ths client. You dont see the office staff often unless you are summoned for paperwork.

1.0
Apr 4, 2015

A terrible nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping elders was the only upside for me in this wretched place, but they even took advantage of some of them. They are in it for the money, not because they care!

Cons

They treat their employees very poorly, engage in unsafe and fraudulent practices. They falsify records. They convinced some of the patients to let them manage their money for them, and even tried to overcharge. They hire and knowingly keep people who abuse substances, probably because one of the owners would enter the office reeking of alcohol herself!

Viewing 4 - 6 of 1,293 Reviews

Glassdoor has 1,408 BrightStar Care reviews submitted anonymously by BrightStar Care employees. Read employee reviews and ratings on Glassdoor to decide if BrightStar Care is right for you.