Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great pay and flexibility with school schedule." ((in 27 reviews)); "Great people Good vibes Well Established company" ((in 27 reviews)); "Build.com has a great culture." ((in 17 reviews)); "Good benefits" ((in 13 reviews)); "Lots of free food and stuff" ((in 13 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Lack of transparency and communication" ((in 7 reviews)); "Multiple times different managers had given entirely different direction and rule set." ((in 7 reviews)); "Company needs ethic training." ((in 6 reviews)); "It doesnt feel like upper management cares about its employees." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

Build.com reviews

3.9

78% would recommend to a friend

(95 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

95 reviews

Reviews about "Culture"

Return to all reviews

4.0

Sep 21, 2017

Not a bad place, like all others it has its flaws.

Applications developer

Recommend

CEO approval

Business Outlook

Pros

The culture, environment, and people are very nice and easy to work with. Having an idea is always a good thing and hardly gets shot down if worth pursuing. Personal growth is hugely valued and supervisors seem to care quite a bit about their employees. The company has many company-paid events that take place. Upper management (up the chain) can be really responsive at close to every level. Someone programming on the floor can easily communicate with someone on the VP level or higher if needed.

Cons

Stagnation, constant focus on new features rather than stability. Often times, the business side makes decisions that aren't always agreed with, where other issues are seen as more important.

Build.com Response

8y

Agreed with you on the pros. Cons- Yes, and what is difficult is that the bigger we get its harder to chose the right initiatives, and also the implications of changes now cascade.

5.0

Sep 21, 2017

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Build culture is great and there are no limits as to what you can do within the company. Lots of autonomy.

Cons

Lack of structure can be frustrating at times with a very young workforce.

Build.com Response

8y

Great to know you are having a good experience with us. Yes, the structure keeps shifting, fortunately, its due to our growth!

4.0

Sep 21, 2017

Lots of career growth, but benefits and work environment are poor.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Freedom and autonomy. I am mostly left to my own devices: I was hired to do a job, and I'm trusted to do it. You really can make your career what you want it to be. Initiative and taking charge is valued at all levels. I have never been afraid to speak my mind or voice my opinions, and I've never had a manager breathing down my neck or dictating my work. Learning and growth opportunities. HR has training programs for things like leadership, public speaking, debate, etc. As well as employee taught "Summer Camps" where you can learn from skilled peers.

Cons

The company culture that HR promotes seems to be targeted toward college-aged bros (free beer, ping pong, company parties, no maternity/paternity leave program, etc.). So not surprisingly, there's a lack of age, gender, and culture diversity. Real crappy time off benefits. The office environment is cluttered, poorly designed and overcrowded. It's incredibly awkward navigating through the building to use the bathroom or get coffee. Also there are no windows in most areas, and no greenery. Hope you like gray.

Build.com Response

8y

Thanks for the honest and candid feedback. A lot of our initial recruits are right out of college, so we are guilty of focusing in college graduates in our messaging. The ping pong and parties are often an attribute of many companies we are competing against. As extravagant as the block party and Christmas parties seem, the HR team pulls it off on a shoestring budget. The incremental cost per head of the block party is around 35.00 and the Christmas party around 55.00 a head. While I realize that some people don't appreciate that benefit, some don't appreciate other benefits we offer. Thank you for your feedback.

Viewing 46 - 48 of 95 Reviews

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Jobs at Build.com

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Overland Park, KS

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Commercial Construction Superintendent

Build.com

Build.com reviews

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Reviews about "Culture"

Not a bad place, like all others it has its flaws.

Great Company

Lots of career growth, but benefits and work environment are poor.

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