Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great pay and flexibility with school schedule." ((in 28 reviews)); "Great people Good vibes Well Established company" ((in 24 reviews)); "Build.com has a great culture." ((in 19 reviews)); "Good benefits and insurance" ((in 17 reviews)); "Lots of free food and stuff" ((in 11 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 13 reviews)); "Multiple times different managers had given entirely different direction and rule set." ((in 8 reviews)); "Company needs ethic training." ((in 6 reviews)); "Lack of transparency and communication" ((in 6 reviews)); "It doesnt feel like upper management cares about its employees." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(95 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

95 reviews

Reviews about "Culture"

Return to all reviews

4.0

Sep 21, 2017

Career at Build.com

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Build.com has a great culture. We are results driven and fast paced, yet enjoy working with each other and having fun too. Build values execution, and will reward employees who can make things happen.

Cons

Our goals and strategy are focused on short-term bottom/top line growth, which can be challenging to many who are used to goals related to long term market share and consumer awareness. Success is often measured exclusively in revenue and profit. Build is an ecommerce company, and therefore is nearly always open, including many major holidays: Completely disconnecting can be a challenge.

Build.com Response

All great feedback. You nailed it as well, we always try and hire from within. Sometimes we have to go out to recruit people with unique skills to stay ahead of the pack. I appreciate the review and your candor.

5.0

Sep 21, 2017

Best Job On EARTH!!!

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great culture, great employees, great work environment, tons of benefits, and the list goes on and on!!!

Cons

I really would not say to much outside of the parking situation...

Build.com Response

Thank you, we're working on the parking problems!

4.0

Sep 21, 2017

Great place to work but benefits could be better.

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Great people, fun perks, good compensation.

Cons

4 holidays per year a travesty. Benefits including dental, health, vision, could be a lot better. Transparency about high level decisions and long term vision would be nice.

Build.com Response

Glad you generally enjoy working here. The 4 holidays are a function of us being a retail company. We're open nearly always. We probably should take another good look at our vacation and sick time policies. Vacation days are better than holidays anyway since you get to pick them. As far as transparency goes, we're going to pickup the communication cadence starting this month.

Viewing 49 - 51 of 95 Reviews

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