Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great pay and flexibility with school schedule." ((in 28 reviews)); "Great people Good vibes Well Established company" ((in 24 reviews)); "Build.com has a great culture." ((in 19 reviews)); "Good benefits and insurance" ((in 17 reviews)); "Lots of free food and stuff" ((in 11 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 13 reviews)); "Multiple times different managers had given entirely different direction and rule set." ((in 8 reviews)); "Company needs ethic training." ((in 6 reviews)); "Lack of transparency and communication" ((in 6 reviews)); "It doesnt feel like upper management cares about its employees." ((in 5 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

What are the top reviewed Build.com locations?

Chico , Atlanta , Horseheads , Berkeley , Bend

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(95 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

95 reviews

Reviews about "Culture"

Return to all reviews

4.0

Sep 21, 2017

Almost a year in....

Vam

Recommend

CEO approval

Business Outlook

Pros

The culture is truly amazing

Cons

We can be a bit on the rowdy loud side ;)

Build.com Response

Congratulations on your 1 year anniversary! With energy comes rowdiness!

4.0

Sep 21, 2017

Fun Environment but very High School Drama

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun work environment, lots of perks (free coffee, fresh fruit, cereal, beer on Thursdays, lots of vendor funded lunches, etc), vacation time and great benefits and great parties

Cons

Our HR team is very good at over promising things before they hire, they take forever in the process, and then under deliver with the actual jobs. This is a highschool environment, so you need to play the game and make friends if you ever want to get ahead (if there is any open positions). Not much opportunity to move ahead head, turnover rate is pretty high. There is not much communication as to what is going on in the company, lots of secrets until the news comes out in a company wide email.

Build.com Response

Glad you enjoy the work environment and perks we offer. Sorry you felt overpromised to, it sounds like you're just getting started in the company. Most of the managers and directors are promoted from within so we are voracious internal promoters. If you feel like you're being passed over, maybe try a different department and be PERSISTENT! Moving ahead is a function of growth, so as long as you're willing to move anywhere within the company, there should be opportunities. We're solving the communication this month by developing a monthly state of the union email.

4.0

Sep 8, 2017

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Competitive pay for the area - Good Bonuses - Fun and exciting company events/activities - Great training and career advancement information - Fast paced (you are never bored) - Great at celebrating accomplishments

Cons

- It is not for everyone -Hours can be long -Because of the nature of the open door environment some co-workers can be very aggressive/unprofessional even for the company standards -Communication challenges between departments

Build.com Response

Thank you for the review. Great feedback, we're working on communication issues. We've also experienced leadership changes in management in the sales center, so I'd expect some changes coming soon. Appreciate your time here, and wish you well in the future!

Viewing 52 - 54 of 95 Reviews

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Jobs at Build.com

Commercial Construction Superintendent