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      Build.com

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      Build.com reviews

      3.9

      78% would recommend to a friend

      (310 total reviews)

      Nicole Creech

      52% approve of CEO

      69% positive business outlook

      Ratings by category

      4.0

      Culture & values

      3.9

      Diversity & inclusion

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Senior management

      Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      310 reviews
      4.0
      Jun 27, 2016

      Was Great, Now Good.

      Product data specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work in the data department so I cannot speak on behalf of the rest of the company. - Great work environment - Positive atmosphere - Supportive management - Free coffee, fruit, oatmeal, and cereal. - CEO likely swears more than you do professionally I love working here. The work itself may not be glamorous generally, but it does have many moments where I can flex my brain to solve a problem. Management tries to praise good or hard work whenever they can. Good work is focused on more than bad, and bad work is met with constructive criticism and help to improve. Opportunity to advance is abundant in this company. If you want something your managers will help you get it. Promoting from within is huge here and I agree with the practice. Earn your place, don't demand it.

      Cons

      At the time of this writing the sales floor took a huge cut in their numbers and changed their focus from customer experience to sales driven. When I was first hired I remember the energy in the building was always positive and uplifting. This made the place an amazing area to work, but change in management policy drastically changed the energy in the building. It appears that is changing but at this moment that is how it is. Mondays in the morning the bananas are gross People hoard communal bowls and spoons so you have to go on a scavenger hunt to get cereal.

      avatar
      Build.com Response
      9y
      Great feedback and fair and balanced review. I'm glad my occasional choice of verbs and adjectives made your Pro's list. :) As far as cons go, truth be told we've always been a goals focused company. As an individual contributor in sales ( or in data for that much ) everyone has certain minimum requirements. The word quota is nasty, we call them goals, and as per our values, goals matter. Just as data gets more efficient over time through productivity tools, so has sales. In fact, due to productivity gains, an average sales rep generates 2x the amount of revenue on average than 3-4 years ago. We are constantly striving to get more, but to do so in a way that serves our customers as well. We are definitely focused on experience, but also remain focused on growth. I appreciate your feedback, and will do a better job communicating to the company internally what I see to be a fundamental truth around customer satisfaction / delight is our compass for all our decision making.
      5.0
      Jun 25, 2016

      Great company, Great customers, Great future!

      Senior vendor manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Build.com are great, I've worked at a few places prior to Build, and the atmosphere here really makes you want to come in every day. It's hard to miss a day of work because you end up missing so much; whether it be a cool event that HR came up with, or a Brand day with free swag and food, or a process in place while at your desk that needs to be tested out, etc. There are so many reasons to get in the office every day and that's one of the things I really love. There is so many areas within the company that I am able to have face to face time with every day, on all the projects that I work on, so that makes it even better as far as the time going by fast, and not making it feel like it's a "dead end job." I've been here 12 years (yesterday) and I am STILL learning something new every day! There's not a better place to call a career than Build.com, honestly. It's such a great place, and I am so grateful to be a part of these exciting changes, and the culture as a whole!

      Cons

      Don't be lazy, always be the best version of yourself, promote change

      avatar
      Build.com Response
      9y
      Thank you so much for the kind words! We appreciate you!
      4.0
      Jun 24, 2016

      Supports my family, gives me growth

      Data manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays well, schedule is flexible, great benefits (my son was airlifted, bill was $55K, my cost was $0), fun times, frequent free fattening food (and beer), allows people to be creative in finding problems they want to fix/things they want to make better and creating ways to do it. Did I mention beer?

      Cons

      Every work place has it's personalities. Sometimes it's frustrating having the improvements you want to see to the site being delayed or nixed, but c'est la vie.

      avatar
      Build.com Response
      9y
      Thanks for the fair review, I hope your son was OK! I'm a huge detractor of the fattening food! I fight like crazy but it keeps creeping in. I think its an America problem, not just a Build.com problem! Thanks for the suggestions and push harder for those changes, its difficult to be heard as we continue to scale.
      Viewing 265 - 267 of 310 Reviews
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      Glassdoor has 315 Build.com reviews submitted anonymously by Build.com employees. Read employee reviews and ratings on Glassdoor to decide if Build.com is right for you.