Is Build.com a good company to work for?

Build.com has an overall rating of 3.9 out of 5, based on over 315 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 78% of employees would recommend working at Build.com to a friend and 69% have a positive outlook for the business. The best reviews about Build.com have been left by employees working as Brand Manager , Account Manager and Inside Sales Representative .

Does Build.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Build.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Build.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Build.com?

78% of Build.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Build.com 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Build.com?

Inside Sales Representative (29) , Account Manager (11) , Brand Manager (10) , Sales (9) , Sales Representative (7) , Customer Service Representative (6) , Product Data Specialist (6) , Sales Associate (6) , PPC Specialist (5) , Email Marketing Specialist (3) , Marketing (3) , Software Developer (3) , Software Engineer (3) , Chat Representative (2) , Chat Sales Representative (2)

What are the pros of working at Build.com according to real employee reviews?

"Great people Good vibes Well Established company" ((in 24 reviews)); "Good pay.Better people to work with" ((in 23 reviews)); "Build.com has a great culture." ((in 17 reviews)); "Good benefits" ((in 15 reviews)); "Lots of free food and stuff" ((in 11 reviews))

What are the cons of working at Build.com according to real employee reviews?

"Management is completely delusional about what phone calls actually come in." ((in 11 reviews)); "Multiple times different managers had given entirely different direction and rule set." ((in 7 reviews)); "Not a lot of additional training." ((in 7 reviews)); "It doesnt feel like upper management cares about its employees." ((in 7 reviews)); "Lack of transparency and communication" ((in 6 reviews))

What are employees saying about Build.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Build.com layoffs and their outlook for job security at Build.com in 2026.

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Build.com

Part of Ferguson

Build.com reviews

3.9

78% would recommend to a friend

(310 total reviews)

Nicole Creech

52% approve of CEO

69% positive business outlook

Ratings by category

4.0

Culture & values

3.9

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Senior management

Build.com has an employee rating of 3.9 out of 5 stars, based on 310 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Build.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

310 reviews

5.0

Sep 19, 2012

Understands People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility and a real "work hard/play hard" attitude. It's refreshing to be able to work at a place where I am treated like an adult.

Cons

Advancement gets toted as a common thing but doesn't happen quite as often as what its claimed to be

5.0

Sep 14, 2012

Build.com - Smarter Life Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working for Build.com provides many of us with the opportunity to be part of a select few. Those who can say that they love their job. Every morning I wake up and realize that I am being paid to do something I love with my best friends in a place that, at times, seems more like a place to hang out than an actual office. As we as a company continue to grow we as individuals are constantly presented with new opportunities to grow and advance in our careers and in our lives. There is honestly no other place in Chico that I would rather work.

Cons

With growth comes change. As the company continues to grow the processes that are in place to help all of us do our jobs begin to slow down. We are experiencing a period of such rapid growth that, at times, we are hard pressed to "keep up" with our growing needs. This can, and usually proves to be, a frustrating road block.

5.0

Sep 14, 2012

Enthusiastic

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

willingness to hear suggestions, fun environment, parties, ability to make your own decisions about our service to customers

Cons

hourly wages instead of salary

Viewing 286 - 288 of 310 Reviews

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Jobs at Build.com