Carnegie Dartlet reviews

1.9

9% would recommend to a friend

(99 total reviews)

Gary Colen

13% approve of CEO

20% positive business outlook

Carnegie Dartlet has an employee rating of 1.9 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The Carnegie Dartlet employee rating is 49% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

99 reviews
1.0
Apr 15, 2026

Profit-First, People-Last

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Remote including some flexibility of working hours - Unlimited PTO and half-day summer Fridays (but given the workloads of the past year almost impossible to use these benefits) - Dedicated and hardworking peers

Cons

This company markets itself as a step up from higher education: better pay, better opportunities, better quality of life. In reality, it no longer delivers on any of those promises. What was once a people-centered organization has become relentlessly profit-driven, and employees are paying the price. The expectation is simple: produce more, take on more, and figure it out… regardless of whether the workload is sustainable. The company relies heavily on high achievers who care deeply about their work, their peers, and their clients. That dedication is not supported — it’s exploited. People stretch themselves thin to do right by others, often at the expense of their own well-being, because they know the alternative is letting teammates or clients down. Leadership seems comfortable with this dynamic, because the work continues to get done. Workloads consistently exceed what can reasonably be handled in a standard workweek, yet there is little effort to address capacity in a meaningful way. Employees are told to maintain balance, but are given no realistic path to do so. The result is widespread burnout. Compensation only adds to the frustration. Pay is below market, inequitable across teams, and far from the “upgrade” from higher education that is often promised during recruitment and hiring. Transparency is limited, and growth opportunities feel inconsistent at best. At the same time, the organization continues to sell and commit to work that delivery teams are not set up to execute effectively. This not only puts additional strain on employees, but also erodes client trust and makes it increasingly difficult to stand behind the work being done. Perhaps most concerning is the gap between messaging and reality. The company continues to position itself as “people-first,” but the lived experience for many employees tells a very different story.

avatar
Carnegie Dartlet Response
1mo
Thank you for providing such a candid and deeply thoughtful review. We are glad to hear that you valued the flexibility of our remote environment and the dedication of your peers. However, it is incredibly difficult to read that your dedication—and the dedication of your coworkers—felt exploited rather than supported. You have highlighted several critical operational truths that our leadership team is taking very seriously. You are absolutely right: "unlimited PTO" and Summer Fridays are meaningless benefits if an unsustainable workload prevents you from actually unplugging. We are actively discussing your advice to management. Bridging the gap between our "people-first" messaging and the actual, lived experience of our employees is our top priority. We deeply regret that your experience resulted in burnout. Even though you have moved on, please know that your feedback is actively shaping our internal changes. If you are open to it, we would welcome the opportunity to speak with you further at hr@carnegiehighered.com.
1.0
Apr 15, 2026

Culture? What culture? It’s a thing of the past.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Used to be good. Used to have good people. They’re gone. I miss the days of Joe Moore and narrower focus on helping institutions through digital marketing. Now we are just a soulless behemoth, the kind we used to do well competing against.

Cons

Now we have “cool” SVPs who go by their childhood nicknames and private equity driving down the quality of work for customers while also driving down the number and salaries of good employees. You’d better be in the exec club if you want any work life balance. You’ll be worked to the bone and feel like you could be canned for taking vacation. But at least it’s unlimited!!

avatar
Carnegie Dartlet Response
1mo
Thank you for your honesty and for your time with the company. We take this feedback to heart, particularly coming from someone who has been here long enough to see the company go through significant transitions. We recognize that our recent growth and structural changes have heavily impacted our day-to-day culture, and we regret that this shift has negatively affected your experience and view of the company. It is deeply concerning to hear that you feel overworked and unsupported in taking time off. A workplace cannot thrive if its employees are burned out, and an unlimited PTO policy is only as good as the workload management that supports it. You are absolutely right that our rating reflects the voice of our employees, and we are not taking that lightly. We know we have work to do to rebuild trust and improve the daily employee experience. Please reach out to hr@carnegiehighered.com to discuss further.
1.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

That’s a good question, im not sure

Cons

Growth is almost impossible unless you’re besties with leader. They will constantly change your success metrics and goals just so you can’t get a promotion. But they also won’t provide you any feedback on your job, so when annuals come around and you’re confused why your performance raise was low, they will say it’s due to performance (that they never had an issue with before). There’s a high level of favoritism, and ageism.

avatar
Carnegie Dartlet Response
1mo
Thank you for sharing your feedback. We take all employee feedback seriously, and we are genuinely concerned to read about your experience. Providing a fair, supportive, and transparent work environment is a top priority for our leadership team. The claims regarding favoritism and ageism are deeply troubling. Carnegie Dartlet has a strict zero-tolerance policy for discrimination of any kind. We are committed to fostering an equitable workplace where all employees are valued and have equal opportunities for growth based strictly on merit. Furthermore, performance evaluations and success metrics should always be clear, consistent, and communicated regularly. Surprises during annual reviews do not align with our performance management standards. Because your review is anonymous, we cannot investigate these specific circumstances without more information. As an employee, we strongly encourage you to reach out directly and confidentially to hr@carnegiehighered.com or use our internal bias incident reporting form. We want to ensure your voice is heard and that these serious concerns are properly addressed.
Viewing 7 - 9 of 99 Reviews

Glassdoor has 102 Carnegie Dartlet reviews submitted anonymously by Carnegie Dartlet employees. Read employee reviews and ratings on Glassdoor to decide if Carnegie Dartlet is right for you.