Christian Care Ministry reviews

Very number-driven. Agents penalized for taking the time to be complete in interactions and documentation. We can't really help the members in a LOT of ways. Silly games, gift cards, monetary gifts thrown at workers to keep them motivated when what we REALLY need is: organization, integrity, ability to do a good job without constantly worrying that our QA rep is going to give us a bad rating because of an incredibly minor thing, ability to actually get monies that members paid out of pocket BACK to the member, ability to focus on the CALLER and not the NUMBERS.

This was a complete waste of my time and talent and it will be a waste of yours too. Find a better, healthier, more professional place to work. - I explained my beliefs in my interview and was lambasted by HR for not being the 'right kind' of Christian. - In chapel, I had to listen to people of other faiths (including mine) being criticized. - Unqualified and lazy staff's lack of performance was ignored because they prayed 'the right way'. - Certain team members were singled out, criticized and sabotaged while management did nothing. This person worked nearly 7 days per week with no weekends, holidays or vacations. Management provided no support, development or direction to help and protect this person. - Praying was more important than helping the members that we were there to serve in the ministry. - HR asked me for free consulting during interview process. - No onboarding or training. - Management didn't have me set up with necessary software to get job done. - Lack of communication, professionalism and personal integrity from manager. - There were three managers with the same title in one department because upper management and HR had no idea what they were doing. - No research. No plans. No analytics. Everything was done just winging it. Completely unprofessional.