CompuCom reviews about "manager"

Family problems affected my work attendance but finally resolved.

Many Cons. Where to start? Compucom is a IT consulting company that relies on biding for service contracts for different companies. Techs will never be fluent in any equipment as contracts come and go. Service documentation for said contracts are never fully explained as most protocols are made from mistakes and then added as documentation. I've worked for Compucom for 6+ years and only just received a measly dollar raise and one bonus just enough to keep me on the team for a bit longer. Management is absolutely horrendous. I reached out to management for help concerning our team but was brushed off as if the emails I sent were never delivered. The contract wins are a hit or miss. They're never transparent on what specifications were agreed upon without the Techs in mind. Techs are frustrated with poor handling of certain contracts. They hear us wanting change, but the money keeps them deaf. No such thing for compensations for doing a good job; only finger pointing as most managers are good at doing. This job is okay for entry level work, but don't commit to the company as they do not know how to properly run the company themselves.

Gives a very less hike to existing employees is given.

Constant string of revolving managers, good ones left as soon as they could poor ones hung around until they were let go. Way to much overhead in management. Would not invest in training when new systems were deployed, received a few page pamphlet with the basics that management though was needed for your position. No raises. No advancement opportunities Worked at a specific location and had the position before it was outsourced to CompuCom and CompuCom's infection with ransomeware caused them to lose the contract.

Hard to get a raise even with over-achievement of performance.

The bad part would be that some people in the higher management tend to have their favourites despite those people not performing with their peers and they end up winning the performer of the year award because he is in good terms with a manager

Approval processes as a manager are a nightmare. When working against client SLAs only to have upwards of 30 days for a simple approval is just to much.

Managers are treated as Gods. Bad behavior of a Manager is not addressed until the work environment gets toxic. Your progress is only-guaranteed if you agree everything the Manager says. If you like the idea of fairness this is not the company for you. Higher Management only cares about deliverables. Tons of notes are made during townhalls, but theres no followup. Not much hope from HR team either. Like most Indian HR experience, they forget about employees after joining date. Hiring process could use major improvements. Managers will not defend you at their own cost. Managers only look out for themselves. For a company that size everything is tackled in Excel. No work life balance, be available whenever asked