CompuCom reviews about "work from home"

Fake promises by HR Companies future stability

After 6 months the support areas might start to become repetitive for an experienced technician. Hard to move up to level 2.

pay seems to be under the average pay in most locations

Need to have better raises

1. The team lead will shout unreasonably in front of the whole team for no reason. Did not happen to me but I was shadowing a person who joined the company few months back and she made some mistake while assigning to the ticket. Team lead came into our call and yelled at her for 20 minutes, did not let her speak a word and asked her to keep quite until he finishes. 2. They pay 17$/hour only, with not so great benefits at all. No reimbursement for your work from home office equipment. 3. The person I was shadowing for the training used to ask me to take 12 minutes break and 25 minutes lunch only not 2*15 minutes break and 30 minutes for the lunch. 4. One person I was shadowing for one day told me that he always works after hours to complete the tickets he couldn't when answering the calls when I asked him to leave when my shift was done. 5. Last and the most important thing, there is no formal training thing in place. There is no one to introduce you to the system, nothing at all. You just see people answering the calls for two weeks and then you start doing your job from the 3rd week and if you make a mistake, team lead will yelled at you.

Best place to work, but the distance from my home was too far approximately 18 miles away from home.

Managers are treated as Gods. Bad behavior of a Manager is not addressed until the work environment gets toxic. Your progress is only-guaranteed if you agree everything the Manager says. If you like the idea of fairness this is not the company for you. Higher Management only cares about deliverables. Tons of notes are made during townhalls, but theres no followup. Not much hope from HR team either. Like most Indian HR experience, they forget about employees after joining date. Hiring process could use major improvements. Managers will not defend you at their own cost. Managers only look out for themselves. For a company that size everything is tackled in Excel. No work life balance, be available whenever asked

- no bonus or salary increase end of year

LOBs continued to be piled onto my profile, and it was simply too much to handle for one person. The company did not support me through COVID and the times I had to work from home, due to laws and regulations Ontario had in place.