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      Computer Task Group

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      Computer Task Group reviews about "time"

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.3

      Senior management

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      38 reviews
      2.0
      Jul 22, 2021

      Greedy, Deceitful and Full of Excuses

      Executive administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Ability to get your foot in the door at a another company.

      Cons

      - Pay was $10-15K/year less than average for the position. - Your account manager can't do anything for you if there are problems with your contracted Company. - Sick Time. You get 40hrs for the year, but they hide this from you during orientation and on their timesheet platform to deceptively make you use Vacation time for it. - Vacation time (Pro and Con). You're given 80hrs of "Vacation time" and 24hrs of "Variable time" for the year. However, this is a gimmick. Vacation time and Variable time is accrued for the year, even though it's given to you upfront. Vacation is earned at a rate of 6.66hrs/month worked. Variable is earned 8hrs/4months worked. BUT THERE'S A CATCH! You have to use your vacation days to cover holidays that your contracted company takes, but CTG doesn't. (Ex: Contracted Company has Christmas Day and the Day after as Holiday. But CTG only has Christmas Day off. CTG will force you to use your vacation day to cover the hours. Because of this, my 80hrs of yearly vacation was actually only 32hrs because I had to use them to cover my contracted company's holidays.) They do this because they say it's "unfair" to other people who are contracted to other companies, which is a sorry excuse. They're lazy and greedy. Every account manager can approve the vacation times and go by their Contracted Company, but they don't want to pay you to have your actual time off. ALSO, if you use more vacation & variable time than accrued before you leave (quit/hired directly/fired), they will take it out of your final paycheck or charge you if your paycheck doesn't cover the amount. - Benefits are a joke: Healthcare is the same cost than healthcare.gov options (it's even MORE expensive than the government site when adding someone on a plan), No dental, Vision is ok, No match on 401K for 2 years then a measly 1% after that through Fidelity. - HR is useless. I was called Cancer by my CTG account manager because I called her and our Contracted Company Manager out for going against policy. (They were best friends who bullied people into submission with their managerial power.) Called HR about it, they never called back. Since then, this manager was directly onboarded to the company she was contracted to (no surprise given the friendship).

      avatar
      Computer Task Group Response
      4y
      We appreciate the time you took to provide thorough feedback, and understand you have a number of concerns with your experience. We promote our familial environment because it’s one of the top reasons CTG continues to be certified as a Great Place to Work. In fact, our employees cited the people, management, and culture as the top three things that makes CTG a Great Place to Work in our most recent survey. We are disheartened that your concerns weren’t resolved while you were employed here. All members of the HR team are responsive to concerns and are available to field any questions employees may have. Employees have many communication vehicles available to resolve issues: any manager, any executive, any member of HR is willing to listen and assist. We wish you the best.
      5.0
      Jul 16, 2021

      Great people to work with and for

      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly environment, great co-workers, and management is easy to communicate with- not much lost in channels

      Cons

      Sometimes felt impersonal, lack of growth opportunities or full time potential

      avatar
      Computer Task Group Response
      4y
      Thank you for submitting your feedback! We feel our friendly environment is a direct result of CTGers embracing and exemplifying our core values. Open communication and respect are held in high regard by our executive and leadership teams, which not surprisingly, trickles down to teams all across the company. If an employee feels there is a lack of opportunities for growth, we encourage them to reach out to their manager. Our industry is transforming at an accelerated pace, which translates into new and exciting opportunities for our employees. Discuss your career goals with your manager so you can identify and develop a growth path together. Best of luck to you in the future!
      4.0
      Jun 23, 2021

      Great for remote work lifestyle

      Support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros include a fun group of people. Even though I work remotely with a team of people located all over the United States, I feel like I have gotten to know my team very well even though I don't see them in the office every day. Management is supportive, understanding, and fairly flexible about life circumstance and time off.

      Cons

      Not a good position for people who do not prefer working from home and being on call.

      avatar
      Computer Task Group Response
      4y
      Thank you for taking the time to submit such a thoughtful response! We’re glad you enjoyed the remote work environment and established meaningful connections to your co-workers. Our managers collaborate and share ideas on the most effective ways to connect with employees they don’t see in an office setting every day. Video chats and frequent check-ins are high on the list! For those who prefer to work in the office full time or on a hybrid basis, we offer those types of positions as well! The work location typically depends on the nature and responsibilities of the position. Thank you for being a CTGer!
      1.0
      Aug 13, 2021

      Don't bother

      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers ,money , breaks , team lead , and working from home

      Cons

      Upper management isnt responsive, clients are rude and often harassing , no job security, no chance for raise and no advancement within the company. Reluctancy to pay sick and paid time off,

      3.0
      Apr 12, 2021

      Kinda sucks

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have a 401K now

      Cons

      No matching of the 401k No opportunity for advancement No reviews for raises As Colorado has increased the minimum wage, the employees have not seen a raise in pay to keep with the cost of living increase created by increased minimum wage Hourly employees are not provided dental insurance. Hourly employees have the lowest possible coverage for health insurance Concerns raised regarding pay or better benefits are not considered PTO does not increase with your time with the company. After more than 5 years with the company, I would expect to have had a raise more than once We are all very expendable

      avatar
      Computer Task Group Response
      5y
      We appreciate the time you took to send your thoughts. You mentioned the surveys we send out, so we’d like to take this opportunity to highlight our Great Place to Work focus group that has been in place for the past two years. This focus group consists of employees from various departments and lines of business within CTG. Its goal is to analyze the results of our annual Great Place to Work survey and identify key areas of opportunity we can improve upon. The group provides actionable ideas and constructive criticism to our leadership team. The feedback from this focus group has been invaluable, as it provides a perspective that represents our employee population. Several topics the focus group is currently discussing echo ones you listed, such as 401(k), PTO, and salary increases. Employees with suggestions for improvement are encouraged to discuss their ideas with their manager or a member of our leadership team.
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