Is Cubic a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Cubic have rated their employer with 3.3 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Cubic employees being 2.6 out of 5 stars. Search open Customer Service Representative Jobs at Cubic now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Cubic .

Does Cubic pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Cubic with 3.2 out of 5 stars based on 15 anonymously submitted employee reviews. This is 24.6% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Cubic.

What are the top reviewed jobs at Cubic?

Software Engineer (54) , Senior Software Engineer (50) , Systems Engineer (24) , Engineer (23) , Project Manager (19) , Customer Service Representative (18) , Field Service Technician (17) , Principal Software Engineer (16) , Manager (14) , Associate Software Engineer (13) , Program Manager (13) , Systems Administrator (10) , Intern (9) , Director (8) , Principal Systems Engineer (8)

What are the pros of working at Cubic according to real employee reviews?

"Great people and very helpful" ((in 143 reviews)); "Good benefits with some perks !" ((in 60 reviews)); "Good work life balance and can request remote work" ((in 57 reviews)); "Good Pay! 9/40 work great!" ((in 56 reviews)); "9/80 work schedule (off every other Friday paid) and good salary" ((in 28 reviews))

What are the cons of working at Cubic according to real employee reviews?

"unstable due to constant layoffs" ((in 37 reviews)); "Poor management and leadership." ((in 32 reviews)); "Bloated upper management, too many non" ((in 22 reviews)); "Not enough training no growth" ((in 17 reviews)); "No communication" ((in 9 reviews))

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Cubic

Cubic Customer Service Representative reviews

3.3

54% would recommend to a friend

(15 total reviews)

Stevan Slijepcevic

92% approve of CEO

54% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.6

Senior management

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Career opportunities

Customer Service Representative employees have rated Cubic with 3.3 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Cubic is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Aerospace & Defense industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

1.0

May 2, 2023

Useless, lazy and biased Management and low pay rates

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

1. slow week or two once in a while 2. good co-workers

Cons

1. System and softwares are ALWAYS broken 2. unnecessary changes all the time 3. they don't care about you-employees are just a number for them 4. pay rates are so bad and the extended health benefits don't cover much 5. Upper management is very biased, every promotion they give is not because of your skills or qualifications its just because They like you or not personally.

Cubic Response

Thank you for helping us improve by sharing this valuable feedback. As you know, one of Cubic’s values is “We create excellence Together. Through teamwork and collaboration, we will find the best solutions and achieve excellent.” Please be part of the conversation by sending an email to CubicHumanResources@cubic.com.

4.0

Mar 29, 2023

.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The people and teamwork .

Cons

The Culture wasn't that great

Cubic Response

Thank you for your feedback, best of luck in your future endeavor.

4.0

Jun 13, 2022

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Decent pay, friendly atmosphere. Good benefits

Cons

Not much room for advancement

Cubic Response

Thank you for your feedback.

Viewing 7 - 9 of 15 Reviews

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Cubic

Cubic Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Useless, lazy and biased Management and low pay rates

.

Customer service representative

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