Custom Ink reviews

2.9

35% would recommend to a friend

(703 total reviews)
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David Doctorow

33% approve of CEO

21% positive business outlook

Custom Ink has an employee rating of 2.9 out of 5 stars, based on 703 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Custom Ink employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

703 reviews
5.0
Nov 26, 2018

Best Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Custom Ink "Inkers" (or team members) are one of a kind....we work hard but play hard too. The company has been ranked in the top 100 best places to work in the DFW area since opening its doors in 2014. They encourage everyone to have a growth mindset, to work hard and do what is right by each other and by our customers. I love every part of working for Custom Ink. The atmosphere and feeling you get when you come to work is awesome. Plus who doesn't love free food!

Cons

It's hard to find great people....more people should apply at Custom Ink - you won't regret it.

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Custom Ink Response
7y
Thank you for taking the time to write this review. Being on the Dallas Top 100 list is an honor, but it’s also a reflection of the awesome team we have in the Dallas/Fort Worth area. As a company, our Core Values (Golden Rule, Ownership, and Innovation) are at the heart of everything we do–from the people we hire, to the way we treat our customers, to everything in between. So it’s no surprise that Inkers are the reason Custom Ink is ranked a great place to work. We’re growing in Dallas! Interested in joining our team? Visit www.customink.com/jobs.
5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Phenomenal people, quirky but professional. Lots of growth & opportunities. Incredible benefits package. Strong focus on development. Realistically, could not think of a better place for me to work!

Cons

Of course nothing's ever perfect, but I feel like I'm grasping at straws trying to think of anything that I feel is a legitimate or impactful con. Any cons I have are mostly nitpicky personal preferences.

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Custom Ink Response
7y
Thank you for sharing your Inker experience! We know whether it’s exploring a new career path, pursuing leadership opportunities, or enhancing their skills, Inkers take their development seriously—and so do we. We challenge every Inker, regardless of role, level, or tenure, to take ownership of their career at Custom Ink. That’s why we’ve curated tools, developed programs, and collected resources to support team members every step of the way.
5.0
Nov 17, 2018
Recommend
CEO approval
Business Outlook

Pros

*Fresh out of college in my area --- great pay. you begin with a standard pay that was still REALLY amazing for me personally, and as you work, if you meet certain performance levels that are all clearly outlined to you from the start, you can get an increase in pay. i've never worked anywhere that made it that easy, transparent, and fair to get a raise. No weird negotiating, they make it obvious what they need from you and if you deliver then you're set. *they don't discriminate. they truly value people from different backgrounds, ages, identities, etc. a lot of companies give lip service to trying to be inclusive and valuing people not assumptions but they do seem to do a better job than most *actively tries to promote a positive work environment. we are constantly getting goodie bags, raffles for fun prizes (such as rock climbing passes to a gym, or to a spa) focused on keeping us happy and healthy, and we get food 2x a week SOMETIMES more. *AMAZING benefits. seriously, I would bet good money this is the best health insurance in the state of texas, and the cost is incredibly low and manageable, especially if you don't smoke. *flexible and understanding. there are a lot of different shifts, so you can usually find something that works for you. * NO colored hair policy -- since we're in customer service behind a screen and nobody sees us, we can have fun with our clothes and hair within reason! they don't discriminate against those with heavy tattoos either, but I think there is technically a facial piercing policy *we have so many fun events. gaming tournaments, a craft fair, we put art from different employees up on our cafe walls. you don't have to be an artist to work here, but if you are, you'll have a lot of fun!

Cons

*some customers can be a little less than nice, but you do run into that no matter where you go *there is a LOT to learn. so you gotta be really up to the task of putting in 100% to learn everything, though they do provide ample training *you will get fat really easily if you don't start working out after having a sit-down full time job, especially one that feeds you as well as they do! I speak from experience

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Custom Ink Response
7y
Thank you for this review. Colored hair? We don’t care! We don’t discriminate against tattoos or piercings, facial or otherwise. We celebrate individuality and diversity in every area of our business – including how Inkers want to personally express who they are. We hire people who share our values and are going to practice the Golden Rule, Ownership, and Innovation in their everyday lives, without a second thought. Thanks for being an Inker!
Viewing 505 - 507 of 703 Reviews

Glassdoor has 732 Custom Ink reviews submitted anonymously by Custom Ink employees. Read employee reviews and ratings on Glassdoor to decide if Custom Ink is right for you.