Docusign Customer Success Program Manager reviews

3.1

77% would recommend to a friend

(46 total reviews)
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Allan Thygesen

61% approve of CEO

39% positive business outlook

Customer Success Program Manager employees have rated Docusign with 3.1 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Customer Success Program Manager professionals have a good working experience there. Docusign is rated in line with the average (within 1 standard deviation) by Customer Success Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

46 reviews
1.0
May 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Shares/ RSUs and the food.

Cons

A toxic Culture in London that stems from the top. Leadership needs to put more effort in training its vast number of managers, senior managers, directors, senior directors and VPs on compassionate leadership.

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Docusign Response
5y
Thank you for sharing this feedback. We wish you best in your next adventure.
5.0
Feb 19, 2021
Recommend
CEO approval
Business Outlook

Pros

The company really cares about their employees. They provide great benefits, and have been very understanding during the pandemic. Mental health of the employees is important to leadership, and the company seems to be doing everything they can to make sure people are happy and healthy. The salary is very competitive, and the bonus structure is great. There is actual work life balance.

Cons

Like with any successful company, the targets will go up every year making the role a bit more challenging.

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Docusign Response
5y
Me, too. Thanks for weighing in.
5.0
Oct 29, 2020
Recommend
CEO approval
Business Outlook

Pros

I have worked for DocuSign for almost three years and have seen the transition and growth the company has experienced. In particular over the last six to eight months during the pandemic, the acceleration of DocuSign as a company but more importantly, how it has continued to invest in it's customers and it's employees. I feel truly fortunate to work for an organisation where they have placed their employees front and centre of everything they have done. DocuSign have provided things such as technology budgets to allow for remote working, company days off to help employee's unwind during such difficult climate. Confirmation of an extended holiday break to help employees recharge during the off season, all things which are invaluable to me as an employee. Furthermore DocuSign continues to invest in hiring great talent and accelerating it's business to support our growing customer base to ensure the best business outcomes for everyone adopting our technology.

Cons

When looking at the broader climate, there really are no cons to share about DocuSign. The last 12 months have shown what a great place it is to work.

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Docusign Response
5y
Thank you for writing such a detailed review. Reviews like this are very helpful for candidates. Love that you shout out our office closure which is enabling people to take a bit more time off this holiday season.
Viewing 28 - 30 of 46 Reviews

Glassdoor has 4,188 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.