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      Docusign

      Engaged Employer

      Docusign Customer Success Program Manager reviews

      3.1

      77% would recommend to a friend

      (46 total reviews)
      avatar

      Allan Thygesen

      61% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Customer Success Program Manager employees have rated Docusign with 3.1 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Customer Success Program Manager professionals have a good working experience there. Docusign is rated in line with the average (within 1 standard deviation) by Customer Success Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      46 reviews
      1.0
      Oct 25, 2023

      Run away

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy product to sell, the sales cycle is quite quick.

      Cons

      Management doesn't seem to have a full idea of what is going on. There was no clear direction, and the atmosphere became quite toxic. There was no real promotion path, nor visibility of any possible options after succeeding in the role. Salary is not competitive compared to the market standards, nor adjusted during inflation. Overall, the sentiment has not been good since the beginning of the post-COVID era, with the stock price going from 300 to less than 40$. The new board feels a bit distant from its employees. The re-shaping is not going as expected (just look at the stock performance on the market). What is represented above represents my interpretation based on my experience, hence I would recommend running away and looking for something else.

      Viewing 10 - 12 of 46 Reviews
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      Docusign reviewsDocusign Customer Success Program Manager reviews

      Glassdoor has 4,183 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.