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      Docusign

      Engaged Employer

      Docusign Customer Success Program Manager reviews

      3.1

      77% would recommend to a friend

      (46 total reviews)
      avatar

      Allan Thygesen

      61% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Customer Success Program Manager employees have rated Docusign with 3.1 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Customer Success Program Manager professionals have a good working experience there. Docusign is rated in line with the average (within 1 standard deviation) by Customer Success Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      46 reviews
      5.0
      Mar 11, 2022

      Supportive

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve been with DS just over 6 months, in that time I’ve been trusted to manage my work, take time for personal matters and recognised for contributions. WLB is a priority, your expected to show up, but it’s ok to log off. Pay is what you’d expect, Benefits are AMAZING. People are excellent.

      Cons

      Communication: it’s hard to break the silos of the individual teams and the strength of some benefits aren’t really shared Swimlanes: whilst people are helpful, they’ll refer you to someone else to help resolve issues

      5.0
      Dec 22, 2021

      Amazing company, Work of your life!

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing benefits (financial grants to lessen the impact of the pandemic, health & wellbeing budget, extra days off every quarter, stock, annual education grant etc.!) - Inclusive culture, very collaborative teams - Great management that constantly seeks feedback and gives you a voice to implement change, no micromanaging, huge level of transparency - Flexible working

      Cons

      - Growing at a very rapid pace (which is a positive also!) and the company is changing often including new Go-To-Markets which is slightly disconcerting and leads you to fear slightly for the direction of your role. - Product acquisitions that have been a tough sell

      Viewing 22 - 24 of 46 Reviews
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      Docusign reviewsDocusign Customer Success Program Manager reviews

      Glassdoor has 4,188 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.