employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Software team - Manual testing - System analyst - Systems Analyst Firstsource Solutions Employee Review

3.0
May 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Employment growth in next level, will have internal movements

Cons

More community politics inside software team

avatar
Firstsource Solutions Response
4y
Thanks for your review. We are happy to know that you appreciate the growth opportunities provided at Firstsource. The upward mobility of employees is one of our key focuses and we’re constantly looking for ways to ensure they have access to growth and development opportunities. Your comments on the team’s workplace practices are really rather concerning. We pride ourselves on having strong policies in relation to diversity, equality, and inclusion and it concerns us that you say your team members are discriminated against. Our leadership team and HR Partners are always on hand to support our people in any way they need – We hope you have taken the opportunity to reach out to at least one of them. However, we would also like to invite you to contact your HR Manager who will listen in the strictest confidence, investigate your points and take any necessary action. We do hope you get in touch.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

avatar
Firstsource Solutions Response
1w
Thank you for taking the time to share your feedback. We are glad to know of your satisfaction with our company-provided equipment and the working schedule you were provided. Our Procurement and IT team work diligently to provide day-to-day kit delivery and set up support and though scheduling varies by role, we work hard to maintain a workflow that promotes a work life balance and personal wellness. We are sorry to hear of your dissatisfaction surrounding your benefits, pay, and leadership communication. Though we constantly review our benefits and pay structures to ensure that they meet market standards, we understand that not every offering will be satisfactory for all circumstances. We hope that you had a chance to review our free support options and wellness initiatives as our HR team is always available to advise regarding additional resources. We value your remarks regarding your leadership and training as we consistently review our working models to improve our employee onboarding and integration. Thank you again for your review. We wish you the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All