Worst customer service company. They do not provide any benefits and they are very strict. I hated it!!! - Anonymous employee InComm Employee Review

1.0
Jul 18, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provide a month of training, the pay is not bad. They work 24/7. You get one hour break and two fifteen minute breaks.

Cons

No benefits even though you give up your holidays. Very strict. You get fired of you have your cellphone on you or send you home if you are not on dress code, terrible experience.

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5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work, great coworkers

Cons

Maybe more room for growth

1.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to do multiple peoples jobs.

Cons

Little vacation time, bad 401k matching, 1-ish% raises yearly, everything is a rush. I’d invent a new phrase for this company: “macro-micro management.” Leadership constantly pushes arbitrary KPIs, and even when you meet or exceed them, performance is still judged subjectively based on management’s feelings rather than actual analytics or results. There’s a persistent culture of surveillance and criticism with very little constructive feedback or direction. It often feels like, “I don’t know what I want, but it’s not this.” Sales lacks clear strategy, marketing feels disconnected and uninspired, and morale across teams is extremely low due to turnover and frequent firings. Overall, the company environment feels unstable, poorly managed from the top down, and difficult to trust as an employee. I would not recommend working here. Full of “yes” people with no strategy.

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