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      Express Scripts

      Acquired by The Cigna Group

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      Express Scripts Custimer Service Manager reviews

      2.3

      18% would recommend to a friend

      (132 total reviews)
      avatar

      Tim Wentworth

      9% approve of CEO

      40% positive business outlook

      Ratings by category

      2.1

      Compensation and benefits

      2.0

      Diversity & inclusion

      1.8

      Work/Life balance

      1.8

      Career opportunities

      1.7

      Culture & values

      1.7

      Senior management

      Custimer Service Manager employees have rated Express Scripts with 2.3 out of 5 stars, based on 132 company reviews on Glassdoor. This indicates that most Custimer Service Manager professionals have an average working experience there. Express Scripts is rated 33% below average by Custimer Service Manager professionals compared to other employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      132 reviews
      1.0
      Dec 2, 2014

      I felt like I was in highschool!

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really cant say any pros about this job except for the fact that the food was really good.

      Cons

      It felt like high school all over again and that has been years ago for me. the food was OVER PRICED and the parking was terrible, it took all of 25 minutes just to find a parking spot.

      1.0
      Nov 17, 2014

      Express Script doesn't really care about there empoyees or there customers.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Cafe food was okay added i only got a 30 min lunch. Medco had better morals then the new name Express Scripts, they are really only about trying to save money by hiring temp employees and providing bad customer service. If you are looking for a 90 prescription company go with CVS.

      Cons

      I literally seen people that worked for the company for 15+ years offered severance checks and asked to leave or they wouldn't receive another pay rise at the company, just to hire in temp employees and lie and offer them a permeant job

      Viewing 94 - 96 of 132 Reviews
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      Express Scripts reviewsExpress Scripts Custimer Service Manager reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.