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      Express Scripts

      Acquired by The Cigna Group

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      Express Scripts reviews

      3.1

      48% would recommend to a friend

      (3,491 total reviews)
      avatar

      Tim Wentworth

      58% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Express Scripts has an employee rating of 3.1 out of 5 stars, based on 3,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Express Scripts employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      3K reviews
      1.0
      Oct 9, 2008

      Help your patient's and employees before they all go to walmart

      Manager customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      There used to be a reason to work here to service the patients, those days are long gone.

      Cons

      They push employees to meet numbers everyday. They don't care about customer service any longer. They are into consumerology, but to the employees it means servicing the patient's that built the company. They loose contracts every month due to less and less service. They bring in supervisors and managers rather than promoting from within. There is no longevity here because senior mangement drives everyone out. There is no respect for the staff that keeps the engine running.

      4.0
      Sep 16, 2008

      Good opportunity with challenges.

      Product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Dynamic Company that is growing in the marketplace. They have a young leadership in SR Management. They think out of the box. Thhey are continuing to grow in this marketplace. Thhey are very fluid, sometimes too fluid.

      Cons

      Being located in St. Louis but the employeees here are very friendly and professional. Everyone helps each other in the office and outside the office for newcomers to the area.

      2.0
      Sep 15, 2008

      Respect and growth opportunities lacking

      Patient care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work for ESI is for insurance benefits. They're not as good as you might expect for a PBM, but if you don't have anything else, it's an improvement.

      Cons

      Lack of growth opportunities. The job itself lacks challenges, it's just very monotonous. Probably the worst part is having to defend business practices that are often indefensible, and having to sell patients on a home delivery service knowing that the product doesn't work.

      Viewing 3481 - 3483 of 3,491 Reviews
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      ReviewsExpress Scripts reviews

      Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.