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Express Scripts

Acquired by The Cigna Group

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Express Scripts Customer Service (CSR) reviews

3.1

41% would recommend to a friend

(125 total reviews)
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Tim Wentworth

31% approve of CEO

40% positive business outlook

Customer Service (CSR) employees have rated Express Scripts with 3.1 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

125 reviews
2.0
Jul 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and average pay. Work at home is good if you have it available in your department. More supervisors who care than those who don't.

Cons

There is no such thing as having a schedule that you were hired to work. There are schedule bids constantly and your tenure means nothing!

2.0
May 30, 2017

Good Employer, Too Much Work

Recommend
CEO approval
Business Outlook

Pros

Lots of work at home positions Did not micro-manage

Cons

Unreasonable amount of work for Account Management and continued to lay off

Viewing 61 - 63 of 125 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.