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Express Scripts

Acquired by The Cigna Group

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Express Scripts Patient/Client Advocate reviews

3.1

42% would recommend to a friend

(204 total reviews)
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Tim Wentworth

26% approve of CEO

8% positive business outlook

Patient/Client Advocate employees have rated Express Scripts with 3.1 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most Patient/Client Advocate professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Patient/Client Advocate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

204 reviews
2.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Cheap Healthcare and Performance bonuses. Set Schedule.

Cons

Management does not care about their employees whatsoever. They do not give you the proper tools to handle disgruntled customers, and there a lot of them. You have to sit there and be abused verbally by a customer with no way to really appease them.

5.0
May 4, 2015
Recommend
CEO approval
Business Outlook

Pros

Full time hours - Good benefits - Time went by fast at work - Tons of calls kept me occupied and not bored - coworkers are typically up beat and are glad to be there.

Cons

When Volunteer Time Off would come around sometimes they would not send out a mass email - Or they would offer very small windows of time where you could not logically leave for the day without having to come back to finish your shift

Viewing 145 - 147 of 204 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.