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Express Scripts

Acquired by The Cigna Group

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Express Scripts Patient/Client Advocate reviews

3.1

42% would recommend to a friend

(204 total reviews)
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Tim Wentworth

26% approve of CEO

8% positive business outlook

Patient/Client Advocate employees have rated Express Scripts with 3.1 out of 5 stars, based on 204 company reviews on Glassdoor. This indicates that most Patient/Client Advocate professionals have a good working experience there. Express Scripts is rated in line with the average (within 1 standard deviation) by Patient/Client Advocate professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

204 reviews
1.0
Mar 10, 2014
Recommend
CEO approval
Business Outlook

Pros

work at home good benefits overtime available at beginning of year incentives for working extra hours plenty of available training

Cons

no room for advancement no voice from employees to management is heard call volume is way to high for current employees to handle managers are powerless to help with situations computer system never stays up

2.0
Mar 8, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits and 401k match were very good.

Cons

everything besides benefits, horrible starting pay, low raises, treated like a slave, do not care about helping customers and only care about making sure Average Handle Time is low. Getting belittled by customers because company is inept.

2.0
Mar 2, 2014
Recommend
CEO approval
Business Outlook

Pros

The option to work from home is very convenient!

Cons

A major downside would be the unwillingness to compensate you for work missed due to faulty applications and equipment THEY provide. Also, expecting you to be completely knowledgeable of accounts after 1 hour of training, which is not realistic and is a disadvantage to members.

Viewing 175 - 177 of 204 Reviews

Glassdoor has 3,800 Express Scripts reviews submitted anonymously by Express Scripts employees. Read employee reviews and ratings on Glassdoor to decide if Express Scripts is right for you.