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Express Scripts

Acquired by The Cigna Group

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Express Scripts reviews about "training"

32% positive business outlook

Reviews by job title

228 reviews
2.0
Mar 2, 2014
Recommend
CEO approval
Business Outlook

Pros

The option to work from home is very convenient!

Cons

A major downside would be the unwillingness to compensate you for work missed due to faulty applications and equipment THEY provide. Also, expecting you to be completely knowledgeable of accounts after 1 hour of training, which is not realistic and is a disadvantage to members.

1.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

They do ofter extensive training for all of the tasks they have you do

Cons

Has the lowest pay scale for the positions doing the same job in the area. Every mail order pharmacy in the area pays at least 2 dollars more an hour. Management has their own cliques and will blatantly ignore your needs as your production rate slips into the toilet, while they sit and gab with their "friends" on the floor doing the same job as you. Then come back and complain about your numbers while their pet puppet friends walk around away from their desk just gabbing away not getting work done and nothing is done about it.

1.0
Mar 10, 2014
Recommend
CEO approval
Business Outlook

Pros

work at home good benefits overtime available at beginning of year incentives for working extra hours plenty of available training

Cons

no room for advancement no voice from employees to management is heard call volume is way to high for current employees to handle managers are powerless to help with situations computer system never stays up

1.0
Mar 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Insurance plan is better than other places as long as you have no serious medical issues that require consistent care.

Cons

There are so many. It is not uncommon to be hired at a lower paying position, after initial training, you are then "cross trained" into another, higher paying department. It is not unheard of to be in that higher position for extended periods of time without getting the compensation or title recognition that goes along with the work. When you ask about getting the promotion to that department, you are told that there are no current openings in that department and that you are just "helping to get through the work load". This is nothing more than a "patch work company". The only reason they have gotten to where they are is by acquiring other companies. Prior to buying Medco, the company used a computer program that is not even taught in current IT training schools anymore. Forget the work / life balance. The company feels that they are and should be the #1 priority in your life. You get time off weekly based off of the hours you have worked, good luck using that time off though. When you request the time off, it is approved based off work volume and how many other people in a large department or combination of multiple departments, have already been approved for that day off. There is no consistency. In 2013, the company changed the policy on their attendance 3 times within 1 year. If you have an issue with attendance issues because of medical issues, then ask your supervisor to decrease your hours in an effort to minimize your attendance issues, you are told based on work volume, they cannot approve a decrease in work hours. Problem is the at the same time, multiple departments are running out of work and offering employees VTO (voluntary time off). They also have a habit of hiring people fresh off the street that have just applied for a Pharmacy Technician Trainee license that have absolutely NO knowledge of any medications, medical abbreviations or anything else even remotely related to the field.

3.0
Oct 5, 2013
Recommend
CEO approval
Business Outlook

Pros

Best benefits I have had up to this point in my career

Cons

The site I worked at (Albuquerque) didn't seem to have any internal succession planning for the site director position. They went through several in the 3 years I was a tech there. I attempted to transfer to St Louis when I had to move and did not get the impression that they valued keeping/ cross training somebody who already knew their systems.

2.0
Feb 28, 2014

Poor

Recommend
CEO approval
Business Outlook

Pros

Pay was fair. I learned about the PBM industry.

Cons

Many. The company prides itself on turnover to keep employee competition high. You are just a number and always dispensable. Very minimal training. You're basically thrown to the lions and you are expected to figure your job out and do it without asking for help.

1.0
Sep 27, 2013

Killing my soul

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO is fair, if you can take it when needed. Pay/benefits OK.

Cons

Constant negativity and cutting of employees. Walking on eggshells, new management every 12 months at best, no training. The morale of the place has decreased drastically over the past few years. Hard to advance and many of the most competent people are gone now.

1.0
Dec 30, 2013
Recommend
CEO approval
Business Outlook

Pros

PTO..paid time off..earned every pay period. Can accumulate up to 4 weeks the first year. You will need it all to keep your sanityl

Cons

Pay is horrible. Standing on concrete floors for 10 hour shifts is barely bearable. Jobs and work functions are extremely boring. If they could get away with training monkeys to do the jobs I did, they would to save money. For a pharmacuetical company, their health benefits are poor. their pharmacuetical benefits are a ripoff. They force you to get your prescriptions filled through mail order at $20 per generic script while I can get it for $10 at a local grocery store. Ripoff. If you no longer take a medication but it is on the auto refill program and they send it to you, you have to pay for it. Nor returns, no refunds. They are stealing from people. I took the job when it was the only thing going three years ago. The experience has only proven to me that corporate greed is alive and well.

Viewing 61 - 63 of 228 Reviews

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