FOX Rehabilitation reviews

4.2

88% would recommend to a friend

(778 total reviews)
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Dr. Anthony Buccafurni, PT, DPT

93% approve of CEO

80% positive business outlook

FOX Rehabilitation has an employee rating of 4.2 out of 5 stars, based on 778 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FOX Rehabilitation employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

778 reviews
1.0
Nov 24, 2018

House calls PT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, freedom of schedule. Bank (but to take advantage of bank we have to have enough patients to see, don't we?). Continued education with Medbridge.

Cons

First of all, don't hire more therapists if current therapists on the team are already struggling to meet their quota. Lately Fox Rehab was all about GROWTH, but this is faulty at its core. Before GROWING, make sure your roots are not rotten. This brings entire morale way down. No matter how many times RD is saying "it's not your fault you don't have full caseload", it doesn't mean a thing if you are still forced to use your personal days and bank to cover missed visits. By the way, it's impossible to "bank" units if there are no people to see in the first place. You are hinted that MC week is 7 days a week and if you can't make up your units Mon - Friday = you may need to work on the weekend (floods, hurricanes, 3 feet of snow, cancellations, hospitalizations - that all doesn't matter to them). Sometimes, if there are "visits" available in the nearby region - you are expected to cover those visits, even if it means an hour commute each way for 1-2 treatments. Documentation is required everywhere, but why don't I ever have a free weekend? This job bites into my family and personal time with no reimbursement for documentation, travel time/miles, mandatory 7 am meetings that may last 2-3 hrs. Fox has been scrutinizing our notes and comes up with new areas of improvement, but that means writing much much more than even 2 years ago. We are expected to elaborate on every exercise, every activity in so much detail that it makes me cringe to think how much time I am forced to spend on documentation vs. actual patient care. PLOF section of IE has be like a novel by their standards now. I understand we all need to ensure MC pays for our visits to see clients, but PLEASE make MRS more user friendly to cut down on documentation time by increasing pre-filled select-click options, not narrative. OHHHH, and how about those salaries? I haven't seen any raises, even when I get excellent annual review. Talking to other long timers in our region - no salary increases (even 3-5% annually, industry standard) since around 2012/2013. Spending too much money on appearances and not on devoted and excellent therapists within the practice. Happy therapists = excellent patient care and high employee retention rate. NOT AT FOX REHAB.

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FOX Rehabilitation Response
5y
I'm so sorry you've had a bad experience in your time with us. I will do my best to address your review. -FOX does a comprehensive market a review of a territory prior to hiring additional therapists in the area. We also have Account Managers that actively work to increase referrals in given territories by meeting physicians to tell them about the services we provide. -We always do everything we can to keep our clinicians treatment territory as condensed as possible. It is not ideal for the efficiency of FOX or the individual clinicians to have them covering larger territories. -FOX has a multitude of resources to improve documentation resources including video tutorials, documentation examples, and documentation specialists to consult with. Proper documentation is so critical to ensure that medicare reimburses clinicians for their services. -Compensation increases at yearly reviews also heavily depend on medicare reimbursement rates. FOX is constantly working to keep our salaries competitive with similar treatment models.
1.0
Aug 28, 2016

Read this before considering a position at Fox

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dress code is very causal – Jeans can be worn everyday Scheduling time off is very flexible especially for someone with children

Cons

Before I accepted the position at Fox, I read the reviews on this website and I should have followed my intuition. The negative reviews are 100% accurate and I witnessed it all firsthand during my time at Fox. If you are looking for a position on the business operations side, you should reconsider. Management makes promises they never fulfill - Training was promised multiple times, not just for my position, but cross training for other positions in my department and I never received it. - After anticipating a promotion for over six months, and was promised several times I would advance for my hard work and dedication, it never transpired Management does not care about your growth with the organization – don’t expect a raise or a promotion unless you work on the clinical side. They will spend more money on hiring someone unqualified for the position then promoting from within the company. There is absolutely no communication and no teamwork. No one in the department knew what others were working on and a majority of them were not willing to help others when it was needed. In fact, some were territorial over their work and would not train, even if it meant decreasing the workload to help out the entire department. Management would place paperwork on my desk and walk away without saying a single word or explaining the work. There was always miscommunication. Supervisors lack management and leadership skills. They don’t know the first thing about leading a department, working as a team, or handling conflicts. It is inconceivable how they attained the positions they are in. You are underappreciated. My hard work and dedication to the organization was overlooked. After all the unpaid overtime I worked during my nights and weekends, in the end it did not matter to management. I went above and beyond especially compared to others in my department that spent their entire day browsing the internet while I was actually doing my job.

1.0
Feb 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Large budget for slick advertisement about how wonderful their company is. Well paid and rewarded upper level management that maintain that persona to the public. Lots of educational opportunities if you ever have time off to take advantage of them

Cons

poor personnel policies regarding their quota of visits. all community visits are the same as sitting at a facility and seeing 6.5 visits a day. all cancellations, whatever the reason are the therapist's fault. If you do not meet your quota you accrued time off is subtracted until you have no time off or owe them at the end of the year. I worked almost 4 years with no more than a few 3 or 4 day weekends 6 times over 3 years. Finally the area and regional managers are not put in positions of authority due to their management skill or experience but by how much they agree with the personnel policies of Fox Rehab. and are willing to carry them out no matter how unfair and illegal they are. Those policies vary from manager to manager and staff member to staff member. you can be treated very differently from the other people on your team regarding time off, salary and advancement opportunities but when you find out , it is denied or you are reprimanded or are asked to leave the company. In short, management is dishonest , but wraps themselves in a separation agreements that prevent you from pursuing their dishonesty and discrimination legally after you leave the company . These cons are only the tip of the iceberg. Before going to work at Fox Rehab look every where else first.

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FOX Rehabilitation Response
5y
I'm so sorry that you did not have a good experience with us. FOX Rehab does work hard to advertise our services so that we have a presence that we can be seen by the individuals that would benefit from our care the most. Word of mouth from patients that have had strong clinical outcomes have also been an important way we grow as a practice. It is important for FOX to reach the public in these ways because we do not have a traditional brick and mortar presence. FOX clinicians are hired with an expectation to perform a certain number of visits on a weekly basis. We perform market analysis to be sure we are able to support a clinician prior to hiring. Also, we have a dedicated Account Manager that works to increase referrals by visiting physician offices to tell them about the services we provide. FOX has a dedicated quality assurance team members in each treatment territory to be sure our clinicians are delivering care that is clinically appropriate and ethical at all times. Our Regional Directors are all clinicians that were once in the full time treating role themselves. They are always trained to treat employees with respect and dignity just as our mission statement calls for. If at any time our employees feel mistreated they are highly encouraged to reach out to senior leadership, HR staff, and or quality assurance staff that is readily available. Yes, you are correct that we sort through Glassdoor reviews to show that we care about past and current employees thoughts and concerns. This is a useful way for us to make improvements to the practice moving forward.
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Glassdoor has 813 FOX Rehabilitation reviews submitted anonymously by FOX Rehabilitation employees. Read employee reviews and ratings on Glassdoor to decide if FOX Rehabilitation is right for you.