employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Firstsource Solutions Custimer Service Representative reviews

3.3

60% would recommend to a friend

(378 total reviews)
avatar

Ritesh Idnani

71% approve of CEO

63% positive business outlook

Custimer Service Representative employees have rated Firstsource Solutions with 3.3 out of 5 stars, based on 378 company reviews on Glassdoor. This indicates that most Custimer Service Representative professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Custimer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

378 reviews
5.0
Dec 22, 2019
Recommend
CEO approval
Business Outlook

Pros

A lot of hours available, work flow is constant so no boredom and managers are really amazing (lot of internal promotions in the company) v. Good commis ons

Cons

Very little breaks for the amount of time if you are doing overtime. Very sales orientated

avatar
Firstsource Solutions Response
6y
Thank you for taking the time and leaving us such great feedback! We love receiving feedback from our colleagues as it allows us to make Firstsource a better place to work. We are happy to hear that you have experienced multiple positive attributes that our company has to offer and we strive to create an environment that allows you to do your best work and develop within the company. We recognize that this is an exciting journey and the pace of change is often very fast and we would like to thank you for all of your hard work and effort!
2.0
Nov 4, 2019

Not bad

Recommend
CEO approval
Business Outlook

Pros

Pay was good, people we’re friendly

Cons

Ignore people with no manners and never having a supervisor

3.0
Sep 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Work colleges and that’s it

Cons

High turnover Very little chances for advancement

avatar
Firstsource Solutions Response
6y
Thanks for writing in. It is unfortunate that you felt that you had less chances of advancement because we do promote a culture of growth within. 70% of our leaders are home grown and we do have a very detailed process of outlining career paths for our employees.
Viewing 319 - 321 of 378 Reviews

Glassdoor has 4,383 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.