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Firstsource Solutions

Engaged Employer

Firstsource Solutions Customer Account Representative reviews

3.3

60% would recommend to a friend

(377 total reviews)
avatar

Ritesh Idnani

71% approve of CEO

63% positive business outlook

Customer Account Representative employees have rated Firstsource Solutions with 3.3 out of 5 stars, based on 377 company reviews on Glassdoor. This indicates that most Customer Account Representative professionals have a good working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by Customer Account Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

377 reviews
5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive , helpful, encouraging, good, active

Cons

Time management, work force, social activities

avatar
Firstsource Solutions Response
2w
Thank you for taking the time to share your feedback. We are pleased to hear that you find the team supportive, helpful, and encouraging. It is good to know that this positive environment has contributed to your overall experience.
5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Friendly work environment. Hard work is recognized. Growth opportunity.

Cons

Not that I have noticed.

avatar
Firstsource Solutions Response
2w
Thank you for taking the time to share your feedback. We are delighted to hear that you consider Firstsource a great place to work and appreciate the friendly work environment, recognition for hard work, and opportunities for career growth. It is encouraging to know that these aspects have contributed positively to your overall experience.
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Your paid money Easy work

Cons

Not a career job unless you want to be a TL

avatar
Firstsource Solutions Response
2w
Thank you for taking the time to share your feedback. We are pleased to hear that you appreciate the timely compensation and find the work manageable. We remain committed to providing employees with opportunities for learning, development, and internal career progression across various roles.
Viewing 1 - 3 of 377 Reviews

Glassdoor has 4,377 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.