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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

83% would recommend to a friend

(4,239 total reviews)
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Ritesh Idnani

90% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,239 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 23, 2018

Patient Service Representative Onsite

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and health insurance. Rewarding helping patients.

Cons

Supervisors and Upper management get PTO regular employees do not. Supervisors and Upper management like to send you extra reports and work to do while the relax working from home. Employees are punished for things that supervisors and Upper management get away with.

1.0
Aug 2, 2017

WORST JOB EVER!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You key medical claims all day at your own desk.

Cons

Management at this job is HORRIBLE. There is no communication between upper management and those in the office. The management that is behind the back doors only have concern about money and not employees. Contact with HR is not available at the location so you must call or email HR elsewhere. HR is worthless as well. They constantly lie and try to cover up their lies and sketchiness. "Matrix"- while you may think you will make more money, you will not due to the raising standards to where your 160% drops to a 63% and its not just one person but a whole team who are in numerous types of claims. Mandatory overtime is abused by them majorly. They threaten that you can be fired for not being able to make it is and if you have kids they tell you to find someone to watch them or to bring them in with you. Then once they have caught up on work and are ahead they then start sending you home early without pay. Some weeks it may be for a few hours but I had to deal with many days in one week with not coming in or being sent home early. The points system is messed up. If you have a death in the family or or are deathly ill in the hospital, you get a point. Then when you give them a resignation letter stating when you are leaving they will fire you the day you submit your letter. If you are lucky enough to manage to remain there because they are so far behind, they then turn around and say that you were involuntary terminated even though you gave a resignation letter. If you go to work there good luck, you will need it!

1.0
Nov 29, 2016
Recommend
CEO approval
Business Outlook

Pros

good money, good benefits, some nice people

Cons

some funky pajama wearing employees, WAY GHETTO, structure and organization is so needed

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Firstsource Solutions Response
9y
Thank you for taking the time to leave us your review. We welcome all suggestions and ideas to continually improve our employee experiences. Please feel free to get in contact with us and provide us a further insight to your feedback so that we can make Firstsource a better place to work for all of our current and future employees.
Viewing 28 - 30 of 4,239 Reviews

Glassdoor has 4,350 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.