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Firstsource Solutions

Engaged Employer

Firstsource Solutions reviews

4.1

84% would recommend to a friend

(4,261 total reviews)
avatar

Ritesh Idnani

91% approve of CEO

84% positive business outlook

Firstsource Solutions has an employee rating of 4.1 out of 5 stars, based on 4,261 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Firstsource Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Dec 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Opportunities for career advancement Exposure to complex revenue cycle processes Good work-life balance Continuous learning and training programs

Cons

High workload during peak periods Limited flexibility in shift timings Performance pressure can be challenging

avatar
Firstsource Solutions Response
6mo
Thank you for taking the time to share your feedback. We’re glad to know you value the supportive team culture, career advancement opportunities, and exposure to diverse revenue cycle processes at Firstsource. It’s also great to hear that you appreciate the emphasis on continuous learning, training, and work-life balance. Workload during peak periods, limited shift flexibility, and performance expectations, these factors are often driven by business requirements, but we continuously strive to balance operational needs with employee well-being.
4.0
Dec 1, 2025

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Healthy environment Innovative Team culture

Cons

Need to have learning and upskilling platform

avatar
Firstsource Solutions Response
6mo
Thank you for your feedback! We’re happy to hear that you appreciate the healthy work environment, innovative approach, and strong team culture at Firstsource. These are areas we continuously strive to strengthen as part of our employee experience.
3.0
Nov 28, 2025
Recommend
CEO approval
Business Outlook

Pros

The process I am in has easy work Fixed login 2 day off

Cons

Its a typical bpo company with management run by very average people from top to bottom

avatar
Firstsource Solutions Response
6mo
Thank you for your honest feedback. We’re glad to know that you appreciate the fixed login hours, two-day weekends, and manageable workload within your process — we understand how important structure and balance are for employee well-being. Leadership development and continuous improvement are ongoing priorities for us, as we remain committed to fostering a culture of capability, professionalism, and strong leadership at every level.
Viewing 376 - 378 of 4,261 Reviews

Glassdoor has 4,373 Firstsource Solutions reviews submitted anonymously by Firstsource Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Firstsource Solutions is right for you.